1 Missouri Polaris Dealer

This dealership is hands down the worst place I have ever - Cwh75

This dealership is hands down the worst place I have ever done business with. To be specific their service department particularly is a joke. After giving them a second chance to make things right from the first time of adding accessories, and making a mess of my new defender max limited with their half hearted work and poor communication, they stuck me with another almost $800 labor bill. Just to get it home and find that what was requested to be done still hasn't been done, on top of a new hole and switch in the dash that does absolutely nothing. I called the general manager to see about getting refunded the labor money since after paying them to fix their screw up I now have to fix it myself or take it some place with a competent service department. I was told that he would not be doing anything for me, could take it some place else and cursed up one side and down the other. When trying to voice my concerns and explain my problem with the service department and botched up, several thousand dollar utv, I was constantly cut off before I could finish a sentence. For 2 weeks now I've been trying to contact the president to sort this out with multiple messages left and no reply. Very unprofessional Very poor service Very poor communication A parts installer that takes no pride in his work

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