409 Nebraska SRT Service Centers

I was disgusted with the service from this dealership. ... - sluhbmet

I was disgusted with the service from this dealership. For me, it's worth the trip to Machen's in Columbia, rather than being pressured into paying for unwanted service/repairs by Lovegreen Ford. I was on a budget and requested a $69.95 diagnostic service of my vehicle that was having some problems. I made sure to tell George (service tech.) to call me for prior approval before any repairs were made. Well, I drove by later in the afternoon and saw my vehicle setting outside (in a different location than where I parked it the night before) so I assumed the testing to be done and thought I would stop in and see what the verdict was. To my suprise they had went ahead and replaced a sensor on my vehicle without even calling me and expected me to pay $240 (which was difficult for me to scrape up). I went ahead and paid for the repairs because I would have been embarassed and felt like an a$$ to make the mechanic pull my vehicle back into the shop and undo all of his repairs. Well, I ended up calling my father who lives in Kirksville and explained the situation to him and he said they had did the same thing to him in the past and he also just ended up paying the additional price rather than asking to have the additional unwanted parts and service removed from vehicle. After hearing this, I took my vehicle back and requested the sensor be removed and the additional cost be refunded to me. I then went and discussed the issue with service tech, service manager, and the owner Bill Lovegreen. I must admit it was heated on both sides throughout the discussions and the service technician admitted he did not call me and that it was all his fault. Bill Lovegreen claimed that I shouldn't be blaming him for what one of his workers did. I argue that at the end of the day he is responsible for all of the actions of his workers and what effects those actions might have on his business, and to think otherwise is "bad business". I just can't help but wonder how many other people have just went ahead and paid for some part/service that they originally didn't want or ask for at Lovegreen Ford, due to the service department not calling and getting prior repair authorization (which is also "bad business"), and ultimately feeling forced to pay the higher prices due to their vehicle already being repaired and outside of the shop. I would urge extreme caution to anyone thinking about the service department at Lovegreen Ford.

I took my car to Midway Chevrolet to have an oil change - Norm Kay

I took my car to Midway Chevrolet to have an oil change and tire rotation after having a bad experience at another dealer. They also did a complete check up and found a filthy cabin filter. I was very pleased with the service department. I liked the fact that when I drove in to the service department they had my appointment on an electronic board and I got in right away. All the employees that I talked to were very friendly. Midway Chevrolet is my go to place from here on!

WONDERFUL PEOPLE THEY TREAY YOU LIKE FAMILY - missy#1

THEY ALL ARE GREAT AND DO A WONDERFUL JOB TO MAKE A PERSON FEEL AT HOME THEY ARE ALL WILLING TO HELP IN ANY WAY THEY CAN

Great service - toddnell

I was traveling on a long trip recently that took me by Morrissey Ford. My F150 had indicated a tire pressure problem, and I was looking for a Ford dealer to help me, since my truck is still under warranty. I stopped in at Morrissey at about noon on a Friday, and figured I had little or no chance of having anyone even look at my truck until 1pm at the earliest. Their service department was in full gear (even at lunchtime), and one of their great techs took a break from another job to fit me in, since I had told them I still had a long way to go on my trip. Turned out a TPMS sensor had died. The guy pulled the wheel, deflated it, broke the bead and replaced the sensor. The entire stop took about 20 minutes and didn't cost a dime (thanks, Ford!). I was very impressed by how well those guys took care of me (a manager kept checking with me to be sure I was entirely satisfied), and I didn't buy my truck there. They're good ambassadors for Ford.

I went to a Moxie Mitsubishi never bought a car before... - Sheetmetal3434

I went to a Moxie Mitsubishi never bought a car before they kept the process simple and a fun experience and I was in and out very quickly