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Oil Change - Suz54
We purchased our 2014 Murano from Sid Dillon and the service was wonderful! But something changed in 2016, the last two times were not as good. I was reminded of how a well known oil change place is/was; telling me I needed this extra thing done and I have no idea so I told them to call my husband. The worst time was 3/31/17 - I made an appointment for 1:45 the day before but I needed to pick up my granddaughters by 3 at nearby schools and I told the service guy this. I arrived at 1:45 and the Murano was still on the rack at 2:30. I told the guys I had to go and I still didn't get out of there until 3:30 and the vehicle was not washed etc. I'm just disappointed b/c they were so good.
questionable - kmc
I question if I really got the service I needed and what I paid, was told 100.00 more from when I got off phone to when I got there. I don't believe the so called 21 point checks are really done, I myself will and would not bring my car back because of the rudeness and the question in back of my mind if the things they recommend need to be done and not really do a full check of the vehicle.