Great Service - johndover775
Johnnie Walker RV offers AMAZING customer service. Fast and dependable. I would recommend them for all of your RV Service and RV Parts needs. Their team is very friendly as well.
Excellent buying process - Sniper45cal
The staff of Johnny walker was very friendly and helpful. No pressure from sales personnel. Then time for pick up the RV schooling was very useful and the staff member doing it was very friendly. They answered all my question and took the time to show me how everything worked. The service dept. did an excellent job installing the brake controller in my vehicle. Very clean no visible wires and they placed it in the perfect spot. The signing process was very fast and easy took about 5 mins. Overall time there was about 3 hours but I also needed hitch work done. Great job guys!!!!! Thank you Johnny Walker.
Hohl Subaru - Fran Chambers
We actually enjoyed our Subaru buying experience with our salesman Robert Swartz. I would definitley return to this dealership the next time we are in need o another car. In fact, my husband is looking at a Toyata on a Hohl lot.
Horrible Customer Service in a Time of Need - Thomas P
Granted we've had one experience with them, but it was a time for them to shine and they really weren't impressive. We're travelling through when our van broke, and we were looking at purchasing a new vehicle to get home. We emailed in on a few vehicles, and granted we are on a low, tight budget, so not the most exciting for a salesman. Even so, not only was Dennis incredibly curt & unwelcoming in his replies, he showed absolutely no initiative in communicating with me, offering me options, thanking me for inquiring, acknowledging or asking about my needs, anything. I don't feel like I"m asking anything extraordinary, but simply to feel like someone cared that I wanted to do business with them. Never in our correspondence did I get even the hint that he cared about my business, cared about helping out my family, or cared that I was talking to him.
I'm sure that he isn't the only associate, and I realize that this review stands in contrast to many others, but our experience in a time of need has been supremely underwhelming, and our customer service experience avidly lacking. He did offer to come pick up on with a vehicle that ultimately didn't work out, but even out phone call was short and awkward. While we haven't found a way home yet, we will be pursuing other options if this is the way people who inquire about doing business are treated.