Nevada GMC Service Centers

Awaiting unexpected return of my truck - Scooch_67

I had my 100K mileage service last week, Jan 29, they recommended only 3 mechanical reairs. Greg Alexaner was great keeping me informed.(5 stars). They wanted to keep the vehicle overnight; however I am from out of the area and with some movement incapabilities sooooo let me Shorten this ... They reschedule me for FEB 7, today as they needed all genuine GMC PARTS, cool😃 I drop it off to Diego Garcia, he notes my provided last week recommendation schedule for today service. I inform of the check engine light came on 2days ago while drive but it idle & it ran ruff. Shorter Yet... After returning to Gmc via their shuttle at no point did I receive a status or recommended change. Diego responded in the world to lobby, once seen for a diff. Client. He "would check on status. Final ... Asst Mgmnt, Preston, informed my vehicle is in pieces and may be ready tomorrow. They will provide me a loaner vehicle until the repair is complete. No information was provided an the status of the vehicle !9 estimate or discussion of any change in service being done. No news good news👍🏻status info provided at 5pm. The shuttled me to Enterprise for their paid loaner vehicle. They will call me once my truck is do everything. . A difficult process for a disabled female with an unexpected retaintion of my vehicle. While at a high pain threshold THEY TOOK OVER AT GETTING ME OUTTA THERE At 515 pm and home ASAP! Very appreciated decision making. I put my trust in their words after numerous requests for some paperwork that was not provide My Faith in them is a blessing 😍

Very good service . They were did what I asked them to... - tyronetbear

Very good service . They were did what I asked them to do. Checked over all the systems. Very friendly. Treated me like family even though I live in Texas most o& the year.

Service department was very friendly and mechanics did a... - sjpet82

Service department was very friendly and mechanics did a good job with my truck today! I appreciate your hard work. Very satisfied customer and a clean truck.

Excellent experience, Joseph kept me updated on the... - G

Excellent experience, Joseph kept me updated on the status of parts and repair to make sure I was covered all the way up to pick up day, which I was greeted with a clean fully repaired vehicle. He even followed up a few days later to ensure the vehicle was doing well. Definitely will come back for any other problems I run into as well as recommending them to other. 5 star service!

poorly treated - superjoe123

went in for transmission trouble , they could not fix . reprogramed are you kidding ? wanted to sell me rear brakes , and air filters !! went somewhere else , said I didn't need them

I wasn’t told about multiple charges on my account until... - lyonscatina

I wasn’t told about multiple charges on my account until the work was performed. Service wasn’t informative at all. My car was kept for over a week, I had to continue to check on the status of my car repairs instead of the service rep calling me.

GMC dealer in Carson City is the worst I have ever... - fwatonka

GMC dealer in Carson City is the worst I have ever experienced, unless you are willing to spend big bucks every time you want service they will give you the run around on how they do not have time to schedule for just an oil change.

They do service on all cars, though they do have... - ZarathustraX

They do service on all cars, though they do have specialty with European imports. They are friendly and professional, and give you a ride to work after you drop the vehicle off. Unlike most places, they will install your own parts for you (instead of denying you if they are your own parts). The work was good and the price was decent, not too low but not too high. There were only a few minor imperfections but I'm a picky guy. Like they used Castrol 5W30 synthetic when the Mercedes dealer uses Mobil 1, 0w40. And after a super-complicated custom job installing my own aftermarket suspension parts, which I was LUCKY to find someone who would do it, they didn't catch that the camber was slightly off (as it always is after a job like this). Whereas the Mercedes dealer did catch it. But I knew that would happen ahead of time and I am very satisfied with these guys. I would go to them again for this job, and also for other jobs where I know exactly what needs to be done.

Service, attentio to detail and finish product I can't tell - TRich

Here are unbiased facts considering I just went through a month of Las Vegas AutoNation Collision Center xxxx. Let's start with the people. 4 + weeks my truck was in that shop should not have taken that long. So when I started calling my contact at AutoNation Las Vegas and sending messages and text asking for progress and when I can expect my truck to be finished, went unanswered. So I went to AutoNation in person. My representative was not available so I left a message that he did not return. Two days later same thing. No response. There was a time issue that they entirely disregarded. There now exists a quality of workmanship issue that can't be described in words. This is a 2017 Chevy Silverado 3500 Dually Crew Cab and long bed. Barely a year old. The paint job that AutoNation in Vegas did left about 15 to 20 drips from the top of the wall of the truck bed down to the floor of the truck bed. You can pass a magazine through the spaces between the side walls and the tail hitch. Other runs all over the vehicle that were tried to buff out unsuccessfully and then clear-coated. Damage that they didn't even notice to think about repairing. The vehicle has no true straight to it now. They only painted half of the bed although they had to repair and straighten the entire bed. And then I bring it back to Houston where I live and give them an opportunity to get it right, and how did they respond ? not returning my phone call! Under no circumstances would I use Las Vegas AutoNation Collision their representative assigned to me was absent never did really talk to him except on delivery. And the manager without getting into real detail about the conversation I can assure you can be shrunk with Preparation H. Feel free to contact me on this issue because I stand on ground that is granite while they sink in the crap that they did for me. They should be grateful that I can't post these pics. Obscene Avoid AutoNationCollision Las Vega at all cost.

Screwed at service counter - Bilatserkva

Knew what was wrong when I took it there, they said they would look at the car for $130 but that would be applied to bill if work done there. I told the service tech what I wanted when I arrived, he waited till after I agreeded to let them examine the car for the fee that they don't fix just that broken part but replace whole system instead, even though the part of the system they where going to replace was working just fine. $180 repair goes to $420...

Expertise, Quality Service, Reasonable Pricing - 98TransAm

I brought my vehicle to C.A.R.S. for the first time to service a check engine light problem. It was that time of year (DMV registration). The code was a vague one that could have been a multitude of possible causes. I am so glad I brought it here because if I would have replaced the part that I thought it was (catalytic converter), I would have spent a ton of unnecessary money and would still not have fixed the issue. Not only did Avi figure out the correct problem, but he also saved me money on another part because he was able to repair it. He even took my car to the smog shop for me. Avi is a good hearted, honest, guy that really knows his stuff. I will definitely come back again for any future repairs.

Don't go over this shop. I took my car over there to... - Tom Talley

Don't go over this shop. I took my car over there to repair for my accident damage on the right side, but turn out they damage my left side and try to blame it on the accident and get my insurance to pay them more. Appraiser said it will take 10 business day to repair, My car was in their shop on August 16th, and I MAYBE able to get back the car this weekend on 09/24/2011. I used up all 30 days rental policy and pay for my own now. On top of that, i get a subwoofer and amplifier in the back of my trunk, now they told me it is missing on 09/19/2011 afternoon after they told me i can finally pick up my car on 09/24/2011. Regardless if they do a good job or not (I don't think they will do a good job) DON"T EVER GO THERE. THEY CHARGE HIGH PRICE AND WASTE YOU A LOT OF TIME. I have to call their rep and manager 3-4 times to get a hold on them, they never return call or call you unless they made a mistake. Spend countless time to deal with their problem and mistake while I am a paying customer. The job they charge over $7k for one side damage

BEWARE - alex

Beware ! Never ever buy a car here ! Sold me a car with bad engine.And Rip me off for 1000$ bucks.We had agreed on 5900$ price for my car but I just found out it's said 6995$ on contract ( Original price that they was asking ) ! Shameless place ! Beware !