1,541 New Jersey SRT Service Centers

Everyone, especially Adrian and Alissa were extremely - Lmcgrain

Everyone, especially Adrian and Alissa were extremely helpful and friendly. The service was done quickly and the problem I went in with is gone.

When I arrived, I was told service would be about 1. - Knuf

When I arrived, I was told service would be about 1.5 hours. Three hours later, I'm still sitting here. Just be honest with me. Will go to a different dealer next time.

Went for service this morning and it was excellent. - astattel

Went for service this morning and it was excellent. I did not have to wait that long for an oil change and tire rotation. Joe was friendly and courteous and very pleasant to deal with. Great job.

Perfect. - Helena C Fowley

Perfect. The service center of Newton VW made sure we were satisfied. The technician acted as if they were working on their own vehicle. A+++++++ Thanks, Helena

These guys are absolute criminals… they sold us a used - steve.farkas57

These guys are absolute criminals… they sold us a used car out of alignment then charge you huge money to repair six months later.. it’s wear and tear so of course it’s not cover under the xx extended warranty they sell you… as well as ruining my tires… then my engine was misfiring so I brought it in and needed the engine replaced.. it’s almost 3 months and still haven’t gotten it back.. they also want to charge me for my brakes seizing up while it’s been sitting there for months… then they broke a thermostat while repairing and somehow that’s another deductible hit.. then they gave me a loaner car.. agent says bring it back when your vehicle is ready.. today I get a call that they’re going to charge me $1000 for the rental? Thieves… telling me they don’t do loaners only rentals in the next office…. Why would a car dealership have a rental agency right next to its repair shop? To screw you over.. why would they ever repair your car in a timely fashion when they can profit on a rental from u!? Thieves… avoid at all costs

First time going to a dealership but thanks to Jailene - Lr182110

First time going to a dealership but thanks to Jailene who gave great service and was very informative, I was able to enjoy my time there.

Worst dealer ever. - vladimir

Worst dealer ever. Two years ago I bought a new ecodiesel Wrangler Rubicon. Three weeks ago I noticed some defects in the paint of the body that are causing rust, when I went to this dealer to fix it, since it is still under warranty, they treated me with so much contempt as if I were asking a favor, making me go to other dealers to solve this problem . The client's representative - ERICK MONTERO - Did not want to assist me and when he did, he was very uncomfortable and had no intention of helping with my situation. Supposedly - ERICK MONTERO - He would contact me within 3 or 4 days. IT WAS NEVER LIKE THIS.. Three weeks now, I am still waiting for a solution to the problem, which continues to get worse.... And I still have no news from the dealer. After making this repair, I will never do business at this location again.

This is our 4th Lease Nissan Rogue. - One of the victims of Acme Nissan

This is our 4th Lease Nissan Rogue. from the same dealership. The car has been with us since last september. It was making a very loud cracking noise. We took it to Acme Nissan to be fixed, They said it is your fault you will. It is not covered under warantee. We contacted Acme Corporate Acme Nissan hurried to tell them it is our fault. We took it to another Nissan Dealer and they said we will fix it under warantie as it is Nissan defect in the Car. The Mechanic at Acme Nissan was very rude and full of it. I can tell you he does not know anything about cars. He just want people to pay and of course to gain a point as an employee. I was thinking of buying the car but after this experience I will never set foot at Nissan again. We are not valued and the people at Acme Nissan are dishonest. We will be looking at another brand but not Nissan. We learned our lesson

Had my 2017 RDX serviced on 6/26/2023. - seeshur

Had my 2017 RDX serviced on 6/26/2023. Excellent service Alex Dalmau. I waited for the service to be completed to my satisfaction, as always..great service!!!

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.