2,436 New York Rivian/1000 Service Centers

Very thorough service and friendly staff. - Wpredmond1961

Very thorough service and friendly staff. I’ve been going there the last two years and its always been very professional.

The staff, especially Nicole were very helpful when I - Kevin Grish

The staff, especially Nicole were very helpful when I brought in my 2020 Ascent for servicing. They diagnosed multiple warning signs and corrected expediently. Thank you for the great work.

I love this dealership. - Sharon

I love this dealership. They've always been very professional and thorough--always exceeding my expectation. I've never been particularly loyal to a dealership before, but this one is special!

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

I have bought countless cars at Frenchie's and had... - chopper1726

I have bought countless cars at Frenchie's and had nothing but a wonderful experience whether it be buying or servicing. The staff there is friendly and knowledgable. I've had work done to my vehicle in every department and never had a bad experience. Thank you very much Frenchie's and keep up the good work.

Klye Lacey and Jeff Mckee Two of the most awesome - HELENBEMENT

Klye Lacey and Jeff Mckee Two of the most awesome people that work there. Couldn't ask for better service from these two . Klye is there 350% for me I need something and he makes sure I get taken care of. Services on my vehicle or anything else I need my car cleaned my kids vehicle. He is very helpful. Jeff Mckee is there to take care of all my vehicle purchases. He finds me the color I want and the style I want . Awesome to work with. I can be a pain to work with. However he over looks that and makes sure I'm well taken care of . There was an issue on this new Jeep but he looked into it sat in with a meeting they had about a fix and ordered the parts and got it taken care of.

Don the Service Mgr is A1, extremely courteous and went... - RayB

Don the Service Mgr is A1, extremely courteous and went above and beyond. Highly endorsed and recommended.

the buying experience was great but the communication - babe2395

the buying experience was great but the communication with the service department needs work its understandable that their busy but when your vehicle needs attention i feel im neglacting my vehicle and should go somewhere else i dont want to but heather Mcglory was awsome

Kyle Lacey Is my go to person any time I need something - HELENBEMENT

Kyle Lacey Is my go to person any time I need something done I call Kyle and he has taken care of me 350% It could be an oil change, tires are low anything to do with my jeep and is he ALWAYS WILLING TO HELP ME AWESOME AWESOME Jeff Mckee AWESOME Guy to work with he is always there to make sure I'm taking care of getting me new vehicles . plus taken care of them if there is a problem. Jeff even said if the radio went I could call him and he would sing really loud to me . LOL These two guys are the best can't say enough about them . Thank you so much for looking out for me.

The service people were very accommodating in helping me - daved1rosary

The service people were very accommodating in helping me with an urgent undercarriage issue on my vehicle!! I had no appointment and the team took great care of me and my vehicle!! I was not charged for the repair!! I want to personally thank the entire team at Friendly Ford!! Sincerely, 🕊️ Dave DeRegis

Bill Roe went above and beyond to help me with my CRV. - EricBenjamin

Bill Roe went above and beyond to help me with my CRV. I came in without an appt. My alarm was going off and even though it was a unscheduled drop off, Bill was able to get my CRV in and diagnosed within 2 days and the part "body control module" arrived the next day. Bill is a testament to excellent customer service.

The service staff are excellent - Precious

The sales staff are excellent. The service needs a little a work. They don't tell you things that are wrong and then you drive away with an issue and the manager says they didn't tell you your hub and bearing were bad. They replace parts that don't even need replacing.