2,440 New York SRT Service Centers

Unethical Business practices. - Carguy13

I will write my review shortly. Very unethical business practices and only cares about the money not the customer. We have dealt with them years. The Daughter has no clue about customer service

Excellent Service!!!!!!!!!!!!! - Keith

I was traveling and 2 1/5 hours from home on a friday morning.My 2016 Dodge / Ram 3500 had a Deisel Exhaust Fluid problem , and needed to have a sensor replaced. I was able to rent another truck from a nearby rental agency,(I was on my way to a weekend car show and needed a truck). Bill Vittorin (service advisor) explained he will try to get me in Friday or Saturday, however it may not be ready until Monday. I told him I would be coming back thru on Sunday. So at this time I was thinking I would have to go all the way home on Sunday, and return to pick my truck up on Monday. On Saturday Bill called me and said I was all set. You can pick it up on Sunday, as our sales dept is here from 11am - 4pm. Long story short I feel Healey Brothers went above and beyond for me . I will highly recommend them...........

The service was done a timely manner and well. - John1950

The service was very good to deal with and the parts guy was very informative and helpful too. Also he did not recommend buying winter tires due to my situation which saved me a lot of money.

This visit was for an oil change. - Maddisen

This visit was for an oil change. I had an appt for 11am and they said I would be next up since they only have 2 technicians working that day. I said your lobby is full don’t worry about me, get to it when you can. There was issues with the dealership accessing Ford Pass (I wanted to use my points to pay for my service). This guy found the only person that was able to access Ford Pass and was able to close out my transaction so I wouldn’t have to pay out of pocket. This dealership has gone above and beyond since my first time waking in looking to purchase my Bronco.