2018 New Ford Truck - Pack
I had decided on the truck and equipment that I wanted and had priced the truck at another dealership.I would have to wait for 6-8 weeks for one to be ordered and built. In coming for a second opinion at FEYER FORD a rapid search of area dealerships by the sales manager (John Williams) offered me a truck which was upgraded from my initial search at a substantial discount to the initial offer from the original dealership. The handling of additional equipment I requested and the securing of the loan aptly handled by Jennifer Rea at FEYER FORD made this the most pleasant experience I have ever had in buying a new truck. I would definitely recommend FEYER FORD as the most professional and helpful dealership with which I have ever dealt.
A Fantastic Experience - miken
A Fantastic Experience, great selection and great prices. The salesman was very informative and friendly. I would definitely refer anyone I know in this area, or not in this area. It would definitely be worth the drive to work with this friendly and professional dealership.
WOREST COMPANY EVER , STAY CLEAR FROM THEM - Houseautrymillsfamily
PLEASE DON'T EVER BUY A CAR FROM THIS DEALERSHIP EVER , THE FINANCE DIRECTOR JORDON BASICALLY CALLED ME A LIER AND I WAS STEALING SOMEONE'S IDENTITY . FIRST THING THAT JORDON TOLD ME WAS IF IM WHO I SAY I AM I NEEDED TO REALLY GO TO MY HOMETOWN SHERIFF DEPARTMENT AND FILE A POLICE REPORT FOR IDENTITY THEFT BECAUSE WHAT FORD SAID I WAS A THEFT AND I STOLED MY OWN IDENTITY . SO I FILED A POLICE REPORT WITH THE MAJOR CRIMES UNIT AT THE SHERIFF'S OFFICE AND ALSO CALLED FORD CREDIT FRAUD DIVISION AND THEY WERE BLOW AWAY TO SEE HOW THE FINANCE MANGER OF DEACON JONES WAS REFUSING TO SELL ME A 74K TRUCK WHEN FORD CREDIT ONLY WANTED A SS CARD AND DL AND PASSPORT TO VERIFY WHO I WAS . I FAXED EVERYTHING OVER TO FORD CREDIT FRAUD DIVISION AND TALKED TO A JESSICA AND SHE STATED DEACON JONES WENT TO FAR AND I DO NOT NEED TO DO BUSINESS WITH THAT DEALERSHIP . JORDON FROM DEACON JONES ALSO STATED CALLING OTHER DEALERSHIPS WERE I HAVE BOUGHT OTHER CARS TO TRY TO SNICK INFO FROM THEM . I WENT STRAIGHT TO CROSSROADS FORD IN CARY AND BOUGHT A NEW 2019 F250 KING RANCH DIESEL FOR 10K OFF STICKER WITH 5.99 APR FOR 75 MO WITH NO PAYMENTS FOR 120 DAYS AND WENT THROUGH FORD MOTOR CREDIT . ALL DEACON JONES DEALERSHIPS WENT DOWN HILL WHEN THE OLD MAN DIED . OLD MAN DEACON JONES WAS A GREAT MAN AND A FRIEND OF OUR FAMILY SENSE THE EARLY 80'S AND MY PARENTS WERE ON THE BOARD OF DIRECTOR'S AT FIRST CITIZENS BANK WITH ME FOR YEARS AND WE HAVE HAD A HOUSE IN FLORIDA NEXT TO HE'S HOUSE FOR EVER. I HAVE CONTACT MAY TEAM OF ATTORNEYS TO SEE WHAT LEGALLY I CAN DO .
Service problem at closing time - ca
We were on the way to the outer banks & our truck starting having major problems. They stayed late & were extremely helpful. I would highly recommend their service department.. Laurie ? & their head technician were wonderful!
Best buying experience I've ever had, they were genuinely... - Strong
Best buying experience I've ever had, they were genuinely friendly and didn't pressure me. I've shopped in Charlotte and Gastonia and hated the way I was treated. At Town Square everyone was pleasant, they answered my questions and, explained all my options. I understand they have the highest repeat buyer rate in the area, and its easy to understand why. The price I got in 5 minutes, was $1,600 less than I got in Gastonia after 4 hours. I'd recommend them and will be visiting them when I get my next truck.