John was a pleasure to work with. - jerrybryant12
John was a pleasure to work with. You could not do any better than with him as a Service Manager. My concern with the service that was performed (drain and refilled the transmission with new fluid and an addictive and said that corrected the problem according to the mechanic. But, I still feel a slight shudder when the transmission is shifting from to 2nd or 3rd gear. Based on history from other individuals who have this same transmission, they experienced the hesitation coming back after the 1st drain and refill, etc.
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