I didn't buy my RAM truck here but they are close to home - srahamuts
I didn't buy my RAM truck here but they are close to home so I've been bringing my truck here since I've had it. I've had some issues with service in the past but they've always made it right in the end. However this trip is just too much and I'll be taking my truck elsewhere from now on. First off they scheduled my truck to come in on a Tuesday morning to have the oil changed and perform a recall repair. I also asked them to check my brakes and a noise I was hearing. Tuesday went and then Wednesday and no call or info on my truck. Finally I call and the service advisor said he still hasn't got his findings from the tech and will call me back. Finally late Thursday I get the call and they quote me $1000 for front brakes and another $1000 for an exhaust manifold. I say thanks but no thanks just do the oil change and recall. I show up to pick up my truck pay for it, and then had to walk a country mile to get my trunk. I get in start it up and my dash is lit up with all kinds of warning indicators. xxx. So now I'm sitting here waiting for them to "reprogram my truck" after they did the recall repair.😱. Oh and of course while my truck was here I'm getting text messages to come and see a salesman about upgrading.........
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