Oklahoma FIAT Dealers

A Few Words of Thanks! - FE Grace

If you are looking to by a vehicle? I would highly encourage you to check out Chris Nikel Chrysler Jeep Dodge. In the past,? I have recommended them to several other people and they all expressed? having the same positive? car buying experience?. With that said, I am very glad that I purchased my second jeep from them. My last Jeep had well over 200,000 miles on it (and I loved every minute of driving my old Jeep Liberty), but it was time to move on, and I needed to buy a newer vehicle?. I purchased my Jeep Cherokee at the Memorial? Drive location (over the Memorial? Holiday Weekend) and I absolutely? love it! This dealership provides excellent customer? services and they operate? with high integrity (which is priceless in this day in age). I want to thank Justin Kallam, Josh Buster, Colt Nipps, Connor Ellard, and Caitlynn Casey for making what can often be a very stressful purchase effortless! I just wish I had more stars to give because each associate went above and beyond:)

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Dishonorable dealer - Foiled

I bought a new Fiat spider and before finishing the paper work on the sale, I noticed a small ding in the right rear fender. It was brought to the salesman's attention and he promised they would repair their damage. I live 100 miles from the dealership and after I drove the car off the lot they said to repair the damage I would need to return the car to them, take one day off of work and pay the travel costs to and from the dealership. They had no concern that it would cost me considerably more to bring the car to them than to pay for the repair myself. The salesman said he did not care. After 4-6 weeks they refused to arrange to have the damage repaired knowing I would not bring the car in with the money it would cost me to bring the auto to them. They then refused to answer my emails and answer or return my calls. I called the national customer service and the Fiat salesman was not truthful with customer service. The salesman told the national office they would repair the car if I had documentation which I do. However when calling them after this they refused to repair unless I brought in the vehicle. The salesman was extremely discourteous and indicated his attorneys were ready to deal with the issue if I were to take any legal action. This is the most unethical dealership I have ever been exposed to. Do not buy a car from Genesis/Hyundai/Fiat of Edmond, OK. You will wish you never did. They are dishonest with no respect for customers and give you nothing but the "run around"..

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