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Bennett is the best Infiniti dealer in the Lehigh Valley.... - beebee
Bennett is the best Infiniti dealer in the Lehigh Valley. I take all of my vehicles to Bennett for all of my service needs, and they treat me fairly.
Customer Experience - Gene
I experienced a great custom experience. The Greeter was very curious. The Customer Support Team was very accommodating, warm and friendly. This is why I have been a customer of Faulkner/Willow Grove Infinti for 20 years now.
outstanding! - mikado150@
I was a Ford customer for 18.years. however, GM had better incentives And very accommodating sales force with no pressure as i use a cane and wheelchair. robert kubiak.
Excellent Service - Kelsey
Excellent customer service. Quick estimate made upon arrival and friendly staff. My car had significant damage and looked back to brand new when completed. The team made a stressful experience a little bit easier.
I have been very pleased with the dealership in providing... - Mike R.
I have been very pleased with the dealership in providing excellent service whenever I need it. Always accommodating in meeting my schedule when service is needed.
had scheduled service, place was closed, never informed me - pjkky71
scheduled service via e-mail, 3/28, received reply and conformation for 4/6 @8am, traveled 30 minutes to arrive and their gates were closed, you would think the dealership would at least informed me of this, every time i have something done there i swear i would never go back, you think i would have learned by now,pk
Very satisfied with my overall experience with Infiniti... - simplyjazzyruby
Very satisfied with my overall experience with Infiniti of Ardmore. As long as I have my Infiniti Q 50 I will use Infiniti of Ardmore
I brought a car from them recently and in two weeks it... - Disappointed
I brought a car from them recently and in two weeks it cost me almost 1300.00 dollars in repairs. Warranty company doesn’t pay and owner's word is not honorable😡
Cochran Infiniti always the best service and luxury... - ugufru
Cochran Infiniti always the best service and luxury experience. Never a concern. Always direct with what needs to be serviced and never left waiting. Felt very safe during my brief visit. Left the car cleaner than when I arrived.
I've been coming here since I bought my Q50 RedSport... - Mike Saier
I've been coming here since I bought my Q50 RedSport sedan back in 2017. Rebecca Bones in the service department takes care of me as if I had a personal concierge. She's on top of every aspect of my maintenance and repairs. She's honest and thorough. I ALWAYS feel like I got a great deal. That's the reason I drive about 40 minutes one way to use her services.
Worst service department ever. This place used to be... - JM
Worst service department ever. This place used to be great but has rapidly and gone downhill. You couldn’t pay me to use this place again. The service department is a joke. The service manager Kathleen Must loose potential customers on a daily basis. Be warned, DO NOT bring your car here. They will screw it up and make you pay for it the next time your being the car in.
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000.
I estimate my savings to be around $10,000-$15,000 total.
I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket.
They have also sold several cars for me.
My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
Horrible customer service experience. - deanrob101
Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.
I am giving this rating because I was overcharged for... - mick564
I am giving this rating because I was overcharged for service.
I have been a mechanic in the aviation and aerospace industries for 25 years, I can turn a wrench. I work 6 and 7 days a week and have little time for truck repairs. I took my truck to Crivelli Ford, where I bought it, for service. It was running rough, I figured it was a cylinder miss-firing. It was. $202.95 later I had one new ignition coil for one cylinder. There was a $92.58 charge for parts and the rest was labor. 6 mos. later I had another cylinder miss-fire. I had bought a diagnostic tool in the mean time and fixed this problem myself. The coil cost $45 and the total time to replace the coil was less than 35 minutes, including travel time to get the part from a local Ford dealer. Diagnosis and replacement time was less than 10 minutes. I called the service manager, he said the high bill was due to using a system analyzer and a Motorcraft part. I told him I used my own analyzer and bought the coil from a Ford dealer. He had no response.
Definitely not a 5 star jeep dealership This is... - phillyjen
Definitely not a 5 star jeep dealership
This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I... (Full Review) This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I tried Gegnas Chrysler and was disappointed. My jeep was in the service dept for over two days and all it needed was a new battery. After having the jeep for two days, they had the audacity to charge me labor for investigating my complaint, then finding out what was wrong with the jeep and then replacing the battery. So, all together I was charged 3 different labor fees. I questioned this at the service dept and nothing they said to me made any sense. Coincidentally, all mgmt was out to lunch. ..or so I was told. Also, when I got to the dealership, no one appeared to be really busy, which I guess would explain why it took them two days to put a battery into my jeep. Avoid this place at all cost if you don't want to be riped off.