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Chad did what I asked of him and was always there when I... - jeffheymann
Chad did what I asked of him and was always there when I asked questions. He had a detail report unfortunately I could not afford those dealer prices. I also thought a valve cover replacement should be warranted by Porsche because we only have 44k miles on it. Should be lasting into the 100k mi even all the websites say it
Very friendly and fast service. Brought my car in for a... - patjmang
Very friendly and fast service. Brought my car in for a factory recall they washed my car and topped off all the fluids. They had it done in a super reasonable time.
Top Reviewed Service Specialists At This Dealership
Excellent client service from the President down - jt55555
I had an absolutely wonderful experience with Porsche of the Main Line. I purchased 3 cars from them in the past year, including a classic Jaguar. The Jaguar is a great car but had some issues inherent with a classic. I got personalized attention to detail from the President, Bob DiStanislao. He made me feel like a very appreciated customer and definitely made a long lasting relationship with me in the future. I am an avid car collector and this level of service does not come often and is very much appreciated!
Attention to Detail, Friendly and Professional - GermanBuilt
It doesn't matter if it is annual Service or a Cracked Windshield on my Porsche Macan S, I drive 60 miles from New Jersey to Pennsylvania because I trust Ashley Lynch with any Service issues and Charlie Vail when it comes to Sales. I was in the Luxury Car Business for 16 years and I can easily tell if a Dealership is focused on earning and keeping the trust of their Customers. Enjoyable experience all around and I appreciate the Gentleman that gets me a Porsche Loaner (originally from Hanover, Germany) that practices German with me because I visit Germany often and need the practice.
I want to identify Chuck France, Bob Hallisey and Adam... - ScottBecker
I want to identify Chuck France, Bob Hallisey and Adam Buczko as being outstanding in customer service. I highly recommend them without reservation. Chuck & Bob made the sales experience a pleasure and Adam has taken excellent care of all service related issues.
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000.
I estimate my savings to be around $10,000-$15,000 total.
I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket.
They have also sold several cars for me.
My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
Great people who go above and beyond to get u in the... - cherokee112376
Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased
Worst service department ever. This place used to be... - JM
Worst service department ever. This place used to be great but has rapidly and gone downhill. You couldn’t pay me to use this place again. The service department is a joke. The service manager Kathleen Must loose potential customers on a daily basis. Be warned, DO NOT bring your car here. They will screw it up and make you pay for it the next time your being the car in.
Horrible customer service experience. - deanrob101
Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.
Insulting and rude - Fair deal guy
My experience with the Porsche service writer can only be described as awful. He was rude misinformed and only seemed concerned with running up the cost of my service. This is based on several years with at least 4 visits for service. Do yourself a favor and find a dealer service outside the Lancaster area.
Excellent Service - Kelsey
Excellent customer service. Quick estimate made upon arrival and friendly staff. My car had significant damage and looked back to brand new when completed. The team made a stressful experience a little bit easier.
I am giving this rating because I was overcharged for... - mick564
I am giving this rating because I was overcharged for service.
I have been a mechanic in the aviation and aerospace industries for 25 years, I can turn a wrench. I work 6 and 7 days a week and have little time for truck repairs. I took my truck to Crivelli Ford, where I bought it, for service. It was running rough, I figured it was a cylinder miss-firing. It was. $202.95 later I had one new ignition coil for one cylinder. There was a $92.58 charge for parts and the rest was labor. 6 mos. later I had another cylinder miss-fire. I had bought a diagnostic tool in the mean time and fixed this problem myself. The coil cost $45 and the total time to replace the coil was less than 35 minutes, including travel time to get the part from a local Ford dealer. Diagnosis and replacement time was less than 10 minutes. I called the service manager, he said the high bill was due to using a system analyzer and a Motorcraft part. I told him I used my own analyzer and bought the coil from a Ford dealer. He had no response.
Wyoming Valley Motors