1,602 Pennsylvania Used Car Service Centers

The person who took my call to book my service was very - Urshni

The person who took my call to book my service was very rude (Frank). Melissa, who was my contact during the service, was fantastic. The issue I had with my car was not resolved as it’s continued to show up on my computer system as a problem (leveling system).

Purchased a Ford Ranger that’s not even 3 years old and - Ranger

Purchased a Ford Ranger that’s not even 3 years old and the transmission went. Over $9000.00 to fix. Shouldn’t have to put that kind of money into 3 year old car. No help from the dealership! Completely unacceptable

All of the staff is so friendly and welcoming! Especially... - amtxoxo21

All of the staff is so friendly and welcoming! Especially the service department. Always honest and straight forward with you. My family and I will always buy and service our vehicles from this dealership.

After I specifically told the service writer not to touch - MLEVIN312

After I specifically told the service writer not to touch my cabin and/or engine air filter as I had them at home and was going to change them on my own they violated my privacy and went into my glovebox anyway. This was after they tried to refuse to perform the complimentary oil change that came with the lease. Additionally they tried to upsell me unnecessary and unrecommended services all so they could make a few bucks. The greed of Fred Beans continues to grow exponentially. This was after they had my car on the lift for 90 minutes for a simple oil change and “multi point inspection”.

Also known as Fred Beans KIA. Go anywhere else, trust me,... - repoguy

Also known as Fred Beans KIA. Go anywhere else, trust me, We have leased several cars from Fred Beans dealerships and all are exceptional except this clown college. Need 1 quick example? Ok my oldest Daughter leased a new Forte from here, several months in -the steering wheel was making a loud noise on a Saturday, now we live about 50 minutes away but my daughter was going to be in langhorne Monday to work so she called at 8 am on Monday morning and asked if she could stop by so someone could listen to the noise and let her know if safe to drive, and she would make an appointment at that time to get fixed. She was told there’s nobody in today don’t stop by. Long story short after that great piece of customer service she makes an appointment finds out steering wheel needs a part ordered… after several months she gets a call and six emails that the part is in and to make an appointment to get installed. She takes off work brings car in at 7:30 am and is told they’ll need the car until 4pm. At 4 pm they call her and tell her part box was empty she’ll need to come and get car and make another appointment and a third day off work, we call the dealership manager Anthony- he’s apologetic and can’t believe this is happening so he says once part is found he’ll send a loaner car to our house for her to take to work and have the driver drive her car back to the dealer in langhorne to get fixed. The loaner car was left in front of our house locked up tight, really the driver from the dealership left with her forte and the keys to the loaner, we called Anthony emailed and called the dealership all morning but got nothing but background music. Oh and at the end of the day when they returned her car … her gas tank was on E ( she had a full tank when they picked it up) and that my friends is one of the better experiences we’ve had at this place. Never ever going there again, my daughter who loves her Forte says she’ll never lease a Kia again because of this dealership. You’ve been warned.

Jen was a very friendly advisor. - J.K

Jen was a very friendly advisor. I brought my wife's car in because the check engine light kept coming on and off. Jen made sure that Garnet accepted Continental’s comprehensive warranty and gave me a heads-up that I might have to pay a $180 diagnostic fee if they didn’t find anything wrong. I decided to take the risk. The technician thoroughly inspected the engine, ran a full test to ensure there were no issues, and even took it for a second test drive to double-check. They eventually removed the faulty code. Jen was very apologetic that I had to pay the fee, but I felt reassured knowing that Garnet VW took the time to double-check the engine, confirming that everything was fine and the car was just being overly sensitive.

Update to my review on the engine replacement on my golf... - Thatmk6r

Update to my review on the engine replacement on my golf R. I was smart this time and took it to my regular mechanic to replace my clutch/flywheel. More than 4 bolts were missing from the trans/diff. Volkswagen Reading was the last place to touch my trans when they pulled it to check the clutch/flywheel. Found a broken plug and a lot of other mistakes. For an over $9,000 job it looks like a 5 year old with his first set of tinker toys repaired my car.

Outstanding service always done accurately never had to - Ed spess

Outstanding service always done accurately never had to go back for something not done correctly my telluride is always returned clean and finger print free the service advisors are always on point !!