1,609 Pennsylvania Used Car Service Centers

Excellent customer service and repair - Rory Quinter

I have an RV on a ford chassis and my brake lines failed. I called Tom Masano truck service and Phil Williams took care of all my needs. I had a great experience. Phil was so polite and courteous, he made me feel important. I had my RV towed there on a Thursday morning and Friday I was driving it out. They did a wonderful job and I feel save once again driving my RV. Thank you

this dealership is Marvelous, bought multiple vehicles - 4got2ask

this dealership is Marvelous, bought multiple vehicles from this dealer and worked with Phil H ( Sales Manager) throughout the purchase. he is exceptionally friendly, customer caring and value time. worked with him for GLE-350 and GLE-450 and made the purchase easy and respectful. the reason to head to this dealer is becos of one of the Service Advisor " Chris M" he has been excellent and takes good care of the vehicle, and the customer , very friendly, very informative and provides service updates as the vehicle is being serviced. even Emily has been very helpful offering a good support structure for Chris M when is not available. this dealership takes good care of the customer and i shall be buying vehicles from this dealership going forward as always did. very rare do you find , all-in-one, sales plus service being so excellent. I strongly Suggest and refer this dealership, for vehicle purchases / Services . A valued and Respected Dealership. So if you are tensed or stressed buying a vehicle, this dealership and its staff shall ease your stress or tension buying or leasing a vehicle. thanks to Chris M , Phil Hart , & Emily , and the rest of the staff whom i hardly got interacted but these three speak for themselves how others would be in the dealership its Spotless, Neat , Welcoming, and Customer Caring

Very bad company. Poorly managed, work takes twice as... - Vinnyjeep

Very bad company. Poorly managed, work takes twice as long as it should and then they charge you for it. Tom is a horrible person to deal with, no people skills at all, he just wants your money,

Lee was a great service rep. - Brettjyeomans

Lee was a great service rep. He kept everything straight up and I felt he was very honest. Constant communication with me as he learned about what was being done on my vehicle. Would be glad have him as my service rep in future.

I have NEVER bothered to rate dealer services before.... - JLTeicher

I have NEVER bothered to rate dealer services before. However, based on a friend's strong recommendation, we visited Traditional Auto and eventually bought several cars from them. Over the years, we have had them do inspections, major repairs, have sent MANY referrals their way and have come to rely on them. They are polite, knowledgeable, scrupulously honest, fair and reliable. They do great work. Period.

I would honestly rate Tri-County dealerships zero starts - dremsley15

I would honestly rate Tri-County dealerships zero starts if it was allowed on this site I purchased my vehicle and the extended warranty from Tri-County on January 20th, and unfortunately, my experience with their service department has been frustrating and deeply disappointing. My first mandatory service was on July 5th. The invoice stated that all fluids were topped off, but just three days later, on July 8th, my vehicle had to be towed back because there was no coolant. I was later told that they didn’t top it off because my vehicle uses blue coolant, and they only had green — something they failed to mention when I picked it up. Even worse, I was told they couldn’t properly diagnose my vehicle because it was made by Ford, and they lacked the right equipment. I was without a vehicle for eight days, and at no point was I offered a loaner or rental. When I picked my vehicle up on July 17th, I spoke with the service manager, who was dismissive and condescending, offering no real solution or acknowledgment of the inconvenience. One week later, my check engine light came back on. When I called to schedule service again, I specifically requested a rental vehicle, which I was told would be noted. But when I dropped my car off on August 1st, there was no rental arranged, and no record of my request. Finally, when I picked up my vehicle on August 2nd, I noticed multiple scratches on my trunk that were not there when I dropped it off. I take pride in maintaining my vehicle, and this added damage without any explanation or accountability is completely unacceptable. Overall, my experience with Tri-County’s service department has been marked by poor communication, a lack of transparency, and a complete disregard for customer care. I would not recommend them based on this experience.

Right rear brake repair $1200. Total scam . 1 star... - Mad stork

Right rear brake repair $1200. Total scam . 1 star because that is the lowest rating available . Don’t spend a dime there ever. I know that I won’t

Purchased dodge truck 2015 including TST Silent Rider & - randmcun

Purchased dodge truck 2015 including TST Silent Rider & Remedy. This coverage was misrepresented and deceitful. The undercoating we paid for was not done leading to rust, poor paint job, with rust a 2nd time. Owner not available to return call. If this prevention coverage was done as advertised this review would not exist.

Tri star Indians service group are always very friendly... - Lewie

Tri star Indians service group are always very friendly and pleasant to work with. They and are very accommodating to schedules. Due to current Covid regulations and my place of employment, I am very limited to days I can go into the office. My inspection was up and the end of the month of August and they were able to squeeze my car in for inspection on the only day I could go into the office. That helped me tremendously as I didn’t have to schedule time off of work to get my car inspected. Not only did they squeeze it in, they did it without hesitation and still had my car back to me within an hour!