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Both the service and sales people treat you as if you are... - J. Fish
Both the service and sales people treat you as if you are royalty. No matter the reason for the visit, scheduled or impromptu, you are greeted by name, taken care of promptly and the staff makes sure you are completely satisfied before you leave. I would recommend Speedcraft to anyone.
Bobby Calise was very helpful in presenting diff options... - Scruffy313
Bobby Calise was very helpful in presenting diff options in order to allow me to achieve my desired goal of getting a better vehicle than the 7 yr old Nissan that I have been driving. Provided me with info to educate me in areas that he was seemingly expert in whereas I knew very little. Ultimately I was provided with an option that will provide me with reliable transportation fir yrs to come. Thank you, Bobby!
Great service experience. They kept me updated and... - Jnadeau
Great service experience. They kept me updated and informed of everything going on and did not wait long at all. Waiting area was clean as well.
I never have any issues with service they are always... - Mets991
I never have any issues with service they are always professional and get the job done. Even through this pandemic everything has been organized and well run
Don’t trust that dealership,if you’re going to buy any... - coquiguate
Don’t trust that dealership,if you’re going to buy any vehicle, go to another place .I had bad experience with the sales and service...
I took my Toyota to Fox because I was getting poor gas... - rameses4444
I took my Toyota to Fox because I was getting poor gas mileage. They did a "diagnostic" and happily took my $49 but told me I'd have to leave the car overnight so they could do a more detailed diagnostic.
Fool me once, shame on you. Fool me twice, shame on me.
Needless to say I did not leave the car, nor shall I ever return.
While I was there I noticed a tremendous number of employees with seemingly nothing to do. There was one who's title must have been "part go getter," another "money taker," and a whole gaggle of "stand arounders." This dealership has A LOT OF OVERHEAD AND THAT MONEY'S GOT TO COME FROM SOMEONE, and it's NOT going to come from me.
Was exploring accessories/parts for my Frontier Pro-4X... - 1Sunbum
Was exploring accessories/parts for my Frontier Pro-4X and saw that Premier, my local Nissan dealer, had a 15% off promo. I called the parts dept. about the item I wanted, and they danced around the 15% off deal, eventually offering me the accessory at list price plus tax with no shipping charge. I agreed altho I thought it wasn't any great deal weighed against the supposed 15% off promo. Up side was when I offered to come in to pay for the item they said I could pay when it came in.
That was just about 2 months ago; there's been no follow up call from the parts dept. I didn't buy the truck (got it new last summer) from this dealer but that shouldn't make any difference. When looking for a new "small" p'up I decided on the Frontier because I obviously liked it (it replaced my 18 year old Ford Ranger), JD Power ratings were very good, and just as important there was a local dealer "just in case." But no follow thru by the dealer is really poor customer relations and has me thinking twice about patronizing them in the future. It might seem trivial but it's not to me: Their apparent inability to manage something as simple as the parts ordering process has me seriously questioning how well they manage service/parts side of the business overall.
I shouldn't have to call them to follow up so they can get my business; earning a customer's business is their job.
From a "big picture" perspective ( I realize this is subjective), I'll repeat that I like this truck but my customer relations experiences from both Nissan dealers I've dealt with so far has me seriously questioning how Nissan sees customer relations.
Great experience! - Cwalker
Everyone I dealt with were very accommodating and friendly.
Very quick and fair priced.
I will definitely go there for service in the future.
Thank you to all of the staff.