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PLEASE!!! If you value your time, money, or peace of mind... - MEC
PLEASE!!! If you value your time, money, or peace of mind at all do not waste it is with these people. I purchased a 2013 certified pre-owned Jetta Sportwagen from Balise about 2 years ago. The sale went perfectly, and at the time I THOUGHT I was getting a nice car for a decent price. Less than 2 months after I drove off the lot I noticed a leak going into my trunk space and pooling up in the spare tire well and a rattle coming from the sunroof. They tightened a couple bolts and allegedly fixed the leak which was supposedly just a clogged drain pipe from the sunroof. A few months later I noticed the problem was persisting and getting worse so I brought it back again, and again they said they fixed it. To make a VERY long story short, between the months of December 2018 and July 2019 I had to bring my car back on 6 separate occasions and it was in their garage "under repair" for over 60 days in only 8 months, all for the same problem with the sunroof flooding my car with water. They claimed to have done multiple 8 hour water tests and could not find any leaks....my father and I took my car home that day and conducted our own test in the driveway and found exactly where the water was gushing in from in under 10 minutes. On multiple occasions they lied to me claiming repairs were made that very clearly were not, right down to a simple oil change. The interior of my car has also suffered, being taken apart and sloppily put back together multiple times. The service rep I interacted with the most was dismissive, inattentive and very condescending about my concerns. Claiming they steam cleaned and throughly dried the carpeting only to get there and find the car sitting in the lot, fogged with condensation and the carpets filthy. The service manager only seemed to want to intervene when I brought my father with me and he was forced to. The list goes on and on but my last visit really put me over the edge. My warranty is now up and the problem with the sunroof continues. When I went back a week ago they were willing to fix it still but she claimed that there was nothing they could do for me as far as temporary transportation, as I was no longer under warranty, EVEN THOUGH this is an ongoing problem that they've had multiple opportunities to fix. I work 2 jobs at over 50hrs a week and cannot be inconvenienced and without a car for an unforeseen amount of time (one repair visit once took 34 days). As I no longer have the time, patience or money to continue this fight I've been in contact with my attorney and the Attorney Generals office and hope to be protected under the lemon law. Please think twice before engaging with such dishonest and inconsiderate people.
I took my Toyota to Fox because I was getting poor gas... - rameses4444
I took my Toyota to Fox because I was getting poor gas mileage. They did a "diagnostic" and happily took my $49 but told me I'd have to leave the car overnight so they could do a more detailed diagnostic.
Fool me once, shame on you. Fool me twice, shame on me.
Needless to say I did not leave the car, nor shall I ever return.
While I was there I noticed a tremendous number of employees with seemingly nothing to do. There was one who's title must have been "part go getter," another "money taker," and a whole gaggle of "stand arounders." This dealership has A LOT OF OVERHEAD AND THAT MONEY'S GOT TO COME FROM SOMEONE, and it's NOT going to come from me.
First Time Buyers of VW. Traded in our Subarus. Left with... - Lee
First Time Buyers of VW. Traded in our Subarus. Left with 2 Tuigan 2021. Love them so much. Great ride excellent shift and great handle.
Was shopping for a used car online. They dont put the... - Jackflash3935
Was shopping for a used car online. They dont put the mileage on their used cars so I'm looking elsewhere. That tells me the mileage is too high when I dont see it listed.