Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Had a standard maintenance visit for an F-Pace recently.... - Gary
Had a standard maintenance visit for an F-Pace recently. Everything went like clockwork from scheduling through completion. Chad is always a pleasure to work with. He’s knowledgeable, friendly and delivers on commitments.
It should be -100! I had an appointment today at 11am.... - debzfarr
It should be -100! I had an appointment today at 11am. I was told it would take 1.1.5 hours. At 1:30pm I was told my car would be finished AND washed at 2:30pm. When I checked out after 2:30 pm I was told they didn’t have time to wash it! I was never offered a loaner car or any explanation. They did give me empty apologies. WORST dealersjip ever!!!!
Top Customer Service - wvaiden
I took my f-type in for an annual service and they kindly provided an E-Pace loaner so I could make my way back to Augusta where I’m from. Picked up the car two days later @ 10:30am and shortly after departing, my car developed a violent steering wheel vibration. The wheels and tires were brand new and only mounted 1 week prior to the service visit; No vibrations prior to the visit. I got lunch and afterwards headed right back to the dealer. The tech who performed the work, while seasoned, had also overlooked resetting the ‘Service Required’ indicator on the dash. Determined to get it right, the staff was extremely helpful and understanding of the situation and they put the technician back on it immediately. An hour later they take me through the shop to bring the culprit to my attention. Evidently it was the hub fitment of my aftermarket wheels (Forgestar F14), off by just mm. They required a careful mounting procedure to get perfectly centered on the hub. Turns out all four wheels were also out of balance as well. Thanks, Discount Tire, you got half of it right. It takes another hour and a half to reprogram the car to stop the service indicator from flashing on during startup. I left the dealer just after 2:00. A couple of concerns looking back at the visit: 1) Why was the ‘Service Required’ indicator overlooked (hard to miss if you’re even remotely paying attention) and 2) why wasn’t the vehicle test driven to ensure it was road ready for the client? I appreciate the fact they re-balanced all my wheels and didn’t charge me. It’s perfect now. Thanks fellas. But, I suggest a more thorough pre-delivery inspection needs to be implemented.
Quincy does a GREAT job! - shawn28341
So, I have a 2001 XK8 and the parts are all but nonexistent for it.. I called 4 different places that said they could NOT get the parts I needed.. Quincy not only found the parts I needed twice on two separate occassions, but also was 1/3rd cheaper than anywhere online at their best prices, even when they DIDnN'T have them in stock! Jaguar of Cary NC are my closest dealer and yet I STAY with Hilton Head Jaguar for all of my parts from here on out.. Great phone service and shipped it directly to my house at a reasonable time.. Thanks..