17 South Carolina Volkswagen Service Centers

Let me start by saying a few years ago I swore I would - JJ Morris

Let me start by saying a few years ago I swore I would never come back here. However, McDaniels is on a two month wait so I called and scheduled an oil change and MIL light issue. The phone pleasantries were nice but what shocked me was all the change in staff once I pulled up. They even had a new set up. I was greeted by Seth who looked up my appointment and took time to hear me out. Before it felt like I was just a number getting pushed through a big system. But today I felt like I was a VIP. Like my car mattered even though it is not new. I try to take care of all of my belongings and he even noticed the cleanliness of my car (Betsy) is her name ;). I got an answer on my issues and received an oil change and I am scheduled to come back next week to look further into other issues I did not even know existed. Betsy and I will only be coming back to Midlands from here on out. Thank you for seeing me Midlands and Seth.

good service. - hughandlana

good service. Was an advocate for me with the other insurance company who wanted to used "recycled" parts. Thanks so much!

The staff is very friendly. - Brownsugaarz

The staff is very friendly. The service department was outstanding. Thank you Jake and Eugene the shuttle driver for my pick and delivery to work

Great customer service, the service was completed in a - Lt Dan

Great customer service, the service was completed in a timely manner. The staff was friendly and professional.

Always polite service reps Rico was very pleasant service - Osteenmyrna

Always polite service reps Rico was very pleasant service was completed on time car left clean

The first time I got it from the service center.I drove... - hart9429

The first time I got it from the service center.I drove it home and in less than 24 hours I had to call to get it towed back because all the lights came on.Meanwhile I paid near $2500 to get it fix the first time.Second time same thing happen they diagnosed it again and this time it cost$1200.Less than 24 hours again this time too the engine light came on.Now they want to charge $1500 to fix it this.POOR SERVICE DEPARTMENT.

I called to make an appointment for an oil change and had... - Kris

I called to make an appointment for an oil change and had to leave a message. Left a message on Chris VM...no return call. Called again and had to leave another message on someone else's VM. When I finally spoke to someone I requested to speak to the manager with in the service department and I expressed to him my disappointment and how I left messages and had to keep calling because no one returned my call. He told me that they were too busy to return customers call. Poor management and customer service.

The service is terrible and management even worse. - zxcvbnm

The service is terrible and management even worse. I have taken my car to be serviced 3 times in the past 3 months to no fault of my own (factory issue). The general management is very unreasonable, does not listen to the customer and offers no solutions.

fast and easy / great inventory selection - Janet0139

Took 2016 in for service (5850 miles) and recall check. Saw 2019 on lot that caught our eye and made a deal with sales within 1-hour of our visit. Good inventory selection, great sales personnel and great buying experience. Would recommend dealership.