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Excellent salesman. - Nancy
Ron Klahr knew the car and answered all of our questions. But better than that he is helping after the sale with a feature in the 'comfort package " we do not understand. I will highly recommend him to my friends and neighbors.
Top Reviewed Specialists At This Dealership
Senior Sales Professional
Exceptional Service Absolutely!! - Volvolvrs4life30+
My husband and I drove over 3 hours from Winston-Salem this past Saturday to view a beautiful 2016 Volvo XC60 we saw on the internet. When I originally emailed the dealer, Bob Cullum called Friday evening and then emailed an info packet on this vehicle. We arrived there early Saturday afternoon and Bob was there to greet us right away. After taking a test drive, arriving back in Bob's office he asked what can I do for you folks to make this happen? It had been many years since we purchased our last Volvo S90 ( you know they go forever) and he absolutely DID MAKE IT HAPPEN FOR US!!! He was so kind and patient and his customer service was OUTSTANDING!! We are delighted with our purchase and would drive here again for another car purchase!! We truly appreciate the amount of time you took with us Bob and going the extra mile to close this deal!! (Jerry, you are a superstar too)!!
"Beach Ford, Not always a great beach" - Traveler
Called to have an issue checked on my vehicle, was told to come on especially since it was close, for the service department, but they would be able to help. I am here from out of state, but visit Myrtle Beach 4 to 5 times a year. I rushed out to the dealership only to be greeted by a rude woman who claimed she had her own emergency and did have the time or employees to help me and then locked the door in my face. So much for hospitality for an out of town visitor. I will never visit or recommend anyone purchase from this dealership. The one good thing from all of this is I now have a new case study to use with my students in my college course for Customer Service. "Beach Ford, Not always a great beach"
Enjoyed buying a car from Hendricks & Bob - Volvobuyer124
Bob Schneider and the Hendrick Volvo team worked with us to provide a seamless car-buying experience, with no pressure and no hassle. This is the second car we’ve bought from Hendrick Volvo and will definitely come back again.
bad service - adam202
My car was damaged while in for service and they will not except responsibility I would recommend that you find an import auto shop to have work done. these are some bad people