FANTASTIC - landon
I rented a vehicle and drove from NOLA to pick up my MINI from Roadshow in January 2017. Best Car buying experience I've ever had. Friendly, fast & simple. My salesman Paul even helped me return my rental car on my way out.
Great service, Debbie went above and beyond! - Erica
It's always a pleasure to take my car here for service. The staff is so friendly and accommodating. Debbie went above and beyond to help me out when I was in a bind by setting me up with a rental car, then when I left my garage opener in the rental, she fed-ex-ed it to me the following day. She was so easy to get a hold of and sent me timely updates about my car. The service is great, and very thorough. And, I love that my car gets washed before I pick it up.
Horrible Salesmanship - Unhappy Customer
Horrible service. I had the car shipped to me mad it's been over 3 weeks and I don't have the copies of my documents. I've contacted the salesman Chase Hoard and get noting but excuses. I contacted the Sakes Manager Mark twice and haven't received a response. The receptionist will forward you to their line knowing that it will go straight to voicemail. They have. a bunch of unexplained fees. I was driving my vehicle around with temp tags and no bill of sale. It's been almost 3 weeks and I don't have a copy of all the documents I signed. I was on time with everything they needed, but it wasn't reciprocated. I will be contacting my Bank and the BBB about this dealership.