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JD RoseThe best listened to our needs and provide... - Tutie
The best listened to our needs and provide information so we could make best choice for our family.
Outstanding attitude and support.
Recommend best buying experience.
First and foremost, I purchased a new 2006 Saab 9-3T from... - jcc2823
First and foremost, I purchased a new 2006 Saab 9-3T from this dealer in April '06. The car is terrible- I guess GM's got ahold of it and turned it into a piece of sh**. Secondly, Performance Saab of Houston is the absolute worst dealership I have ever delt with. They were fine up until I signed the lease papers (go figure...), but the service department is abismal. I have had problems with the car from the moment i bought it... from loud rattles they told me to get over....to the doors locking and car alarm going off randomly while driving which they said they could find nothing wrong....to the manual transmission slipping out of 5th gear randomly which they told me I must not know how to drive the car.... to the stability control system failing. Don't buy the car, but more important DON"T BUY ANY CAR FROM THIS DEALER. They are ignorant, rude, and don't do things right the first time. They treat you like you are a burden to them.
My husband had the majority of interaction with Mr.... - hnfirth
My husband had the majority of interaction with Mr. Cohen. I came in when it was time to buy and work out the details. My experience with Mr. Cohen was a good one. He was professional, friendly, and thorough. He arranged for my new tires the following day and called to follow up with me to make sure everything had been taken care of as he said it would be.
Patrick is the service representative handling my car today. He has also been very friendly, professional and thorough in handling the service of my car.
I am comfortable at home with a loaner vehicle at my disposal until I receive a call from Patrick letting me know my vehicle is ready.