3,956 Texas SRT Service Centers

Great service center team - jpaul

I'd like to thank Service Mngr Chris, Chad, J.T., and the technician who helped me. They were professional, friendly, and very helpful with my 2019 Ram Laramie. J.T. knows the 12 inch screen UConnect system better than anyone I've found. He and Chris taught me how to use the Navigation system and performed an update that revived my back-up camera and SiriusXM.

Was able to get my car serviced in a timely fashion, - VEWYNN50

Was able to get my car serviced in a timely fashion, Thanx for everything guys.

Went well. - DNIEBRANDRSPS@GMAIL.COM

Went well. Professional and completed in a timely manner. Planet Lincoln is second to none.

11/20/2024, I had taken my Jeep Compass 2019 in for a - jannetted24

11/20/2024, I had taken my Jeep Compass 2019 in for a diagnostics, which I was informed would take a couple days and had to leave my vehicle. On 11/22/2024, I headed up to the service department to pick up my vehicle. I had a conversation with the service rep (Mike), He was extremely nonchalant and rude. After providing me the keys to my vehicle, he told me to go find it. He didn’t know where it was within the dealership & he wasn’t going to bring out my car. It was 50 degrees outside, my fiancé, myself and 2 kids (4y/o and 3 mo) lapped the dealership 3 times on foot, once in our own vehicle and 1 time in the tow truck with no employee assistance. Not 1 EMPLOYEE HELPED US. We went back in the service area 3 times explaining to them we could not find my vehicle. After 20-30mins of walking around, frustrated, cold, tired and in disbelief of the treatment we received, we finally found my vehicle. I am extremely disappointed with the service I received and will not be purchasing or bringing any vehicle back for a service there again.

We blew out two tires and damaged a rim on Hwy20 on our - AO

We blew out two tires and damaged a rim on Hwy20 on our way to Florida. We had to find a Ford dealer and a tow truck close by. Bianca in the service department was able to find tires and a new rim. They dropped us off at our hotel nearby. Also, they picked us up the next day. We feel that Bianca went out of her way to make us feel welcomed, reducing our stress. Bianca kept in contact with us throughout the ordeal, even when we were waiting for the tow truck on the side of the road.Bianca was very knowledgeable about what was needed. She knows her stuff. She topped it off with a car wash! Very refreshing to see someone with great work ethic! Thank you!!!

From the moment I bought my car I have been well treated - ts

From the moment I bought my car I have been well treated and always feel welcome. Cheryl, Jennifer and the service people at Pollard are exceptionally kind.

I don't recommend taking your vehicle for any type of - heatherturck

I don't recommend taking your vehicle for any type of repair. They've had one of our ambulance since February and nothing but excuses as to why it's not being repaired. We need this ambulance to better serve our community and they know that. What kind of company does that? Since they're an approved vendor for our company we are stuck in a position that we can't control. It's pretty ridiculous. Take your vehicles to a better more dependable company. I'm only putting one star because it's the only way to post this. They're not worthy of it though.

Excellent and quick diagnosis of problem with our - beverlyadamstv

Excellent and quick diagnosis of problem with our vehicle. Exceptional customer service. We are proud to be customers of Park Place Porsche!

They definitely seem to prefer white clients over anyone - Dat Gurl

They definitely seem to prefer white clients over anyone else. There were 4-5 people who saw me walk in for my service appointment but didn’t even acknowledge my presence. The receptionist was impolite & looked annoyed that I was speaking to her, while another employee was down right condescending. Thankfully the service rep was decent and got me taken care of. I am looking to trade-in for a newer model but I refuse to be treated like a second class citizen. So if you’re white, you’ll likely be fine. Though you probably ought to read all the other reviews on this place. If you are among the nearly 75% of the people of color who reside in San Antonio, be prepared for racism & poor treatment.

The service department did an excellent job! - john.harrison

The service department did an excellent job! Erica was very professional and got they work done in a timely manner even though they were very busy. I am very happy with them.