3,957 Texas SRT Service Centers

Check Engine Light - Model51

About 20 miles east of Sierra Blanco my check engine light went on. Spoke with Danny Martinez on the phone and he was able to provide me with reassurance that my Buick would make it to El Paso. Once there he and the staff were able to determine the cause: bad gas and got me on the road home to Santa Barbara, California-Free of Charge! Three words: Honest, Kind, Professional

Excelent service by Jose Juarez, very profesional help me... - Gerardo Ramirez

Excelent service by Jose Juarez, very profesional help me a lot so i can get my 2020 Telluride thanks Jose, if you stop by casa kia ask for Jose Juarez excelent person.

I am very grateful as I write this review. - rickjudson

I am very grateful as I write this review. My husband and I were on our way from AZ to TX. My son-in-law had died that morning and we had to get there as quickly as possible. Unfortunately, our car broke down. We called the other Kia dealer in town and they could not see the car for 3 more days no matter the circumstances. So we called Casa. They said to bring the car in and they would look at it. We had the car towed there. They fit it into their schedule. We had to wait a few hours in their waiting room, and the whole time we were there, Hector Campa, our service advisor, made us aware of the process and checked on us to be sure we were okay. He went above and beyond to help us. It was getting near the end of the day and mechanic Adrian Fonseca did everything he could to complete the job before they closed. Sure enough, it was completed and we were on our way to be with my daughter and family during this awful time. We will always be grateful to Hector and Adrian. If you want a company that truly cares about people, this is the place to go.

Senior abusers! - Nadkins26

Senior abusers! Took advantage of my 85 year old mom! Already reported to the bbb! Don’t go there!

adrian was very nice . i will take my car there again for... - pfostercsfcu

adrian was very nice . i will take my car there again for service. it was in and out in a timely matter thank for the help

The service advisor,Jimbo,was very courteous and - vernb

The service advisor,Jimbo,was very courteous and understanding of our situation. He underpromised and overdelivered. Promised 1 hour and completed in 1/2 hour.Very pleasant experience.

Employees were very helpful and knowledgeable. - peteanguiano

Employees were very helpful and knowledgeable. Service Advisor Marlene Hernandez was very professional and courteous.

Was very easy to schedule appointment for oil change and... - Hipshotatl53

Was very easy to schedule appointment for oil change and tire rotation. I arrived and was met by a service representative and was checked in

Don’t go! Took my minivan in for a/c.front and rear... - Disappointed

Don’t go! Took my minivan in for a/c.front and rear blower issues. After 2 days said both motors needs replacement without even accessing front motor. ($1,100 estimate) Both were blowing, rear was intermittent. After waiting 3 days for parts, I canceled and took my van elsewhere.

Made an appt.10 days prior,went in on time and got signed... - mrbuck1964

Made an appt.10 days prior,went in on time and got signed in. About 30 min.later the owner of the dealeship came and told me they wouldn't be getting to my truck today,I asked why since I had an appt.and he told me he wasnt putting me in front of his customers since I hadn't bought the truck from him,I asked for the nearest GMC dealers phone number in Corsicana,he then rudely told me "it's in the phone book,go look it up" and walked off.This man is the rudest a**hole I have ever met to be the owner of a dealership. I then called a friend and got the number to the other dealer on my own. The service consultant at Carl Whites in Corsicana told me to come on up and they would take care of me. I drove straight up there and they took me in and diagnosed my problem,ordered the parts and made a next day appt.to install the parts.I am fixing to be on my way up there shortly.Hmmm,this dealer cares enough to work someone in for warranty work two days in a row and is a LOT busier than CenTex was. As an added note,an ex service tech from Centex told me the owner used to tell his employees he doesn't want service/warranty work,all he is interested in is selling new vehicles. SO,beware if you are thinking of buying a vehicle or getting a vehicle in his service dept for warranty work,if you dont believe me just call and ask for Mr Goswick and try to get in to get service if you didnt buy it there and see how rude he is to you......