3,950 Texas SRT Service Centers

The customer service at this dealership is the worse I... - RandyHAllen

The customer service at this dealership is the worse I have EVER experienced in 30 years of buying and having cars serviced at dealerships. The A/C blower went out on my Endeavor. A simple issue, you would think. I brought the resistor that I thought was bad to the parts counter and asked if they could test it to see if it was bad considering I couldn't return a new one once purchased. They refused. They told me I could buy a new resistor and take my chances that it was the bad componant or I could bring the car in and they would test it and see what was wrong. When I spoke to the service manager he told me and I quote "We're not in business to help customers but to make money, bring in the car." When I asked if they were going to fix the known design flaw in the evaporator drain system. His reply was "You're out of warranty, that will cost you $1000 to fix." A known problem that is a design flaw that occurs with every 2004 - 2008 Endeavor and I have to pay for it? If anyone decides to do buiness with this dealership I have some ocean front property in Arizonia that I can let you have... cheap!

I was told that I needed my left rear control arm - richie benno

I was told that I needed my left rear control arm replaced and it would cost $930.00. I was told that it would be okay to drive to New York and back, before I needed to address it. The trip went well and on my return I decided to get a second opinion. A local dealer checked my car and told me there was nothing wrong with my control arm. He also added that I would not have been able to drive to New York in the first place if I had that issue. I had been charged $1500 a few months earlier on another issue, which I am questioning now. I really trusted these people, but I will never return to this location! I would suggest to anyone, get a second opinion!

Bought a new 2013 ford focus and the service including... - eggermontgirl

Bought a new 2013 ford focus and the service including customer service was absolutely wonderful. They even helped out with my little girl. Thank you Chris.

I was thrilled with my Booking experience for service at - Beth8694

I was thrilled with my Booking experience for service at this location. I was able to book online Sunday for service as soon as Monday morning. The service rep communicated well and the online approval system made it easy to review the services I wanted and approved.

It's the worst dealership I have ever been to. - sputnikgold0@$

It's the worst dealership I have ever been to. They lie poor service sad

I am incredibly grateful for the exceptional service and - Natasha Villarreal

I am incredibly grateful for the exceptional service and reliability at Hyundai of Pharr. Despite the challenges with my 2014 Veloster, Angel, Anabelle, and the entire team of mechanics have always been precise in diagnosing and fixing the issues. I've never had to return for the same problem twice, which speaks volumes about their expertise and dedication. The customer service here is outstanding, and even the sales team goes above and beyond to ensure a positive experience. Thank you all for your hard work and dedication—it truly means a lot and does not go unnoticed!

This dealership has helpful friendly employees and they - cliffordpatin482

This dealership has helpful friendly employees and they get you in and out quickly with excellent service 🏆