3,967 Texas SRT Service Centers

Went in to get car checked for service engine light and... - infantryman

Went in to get car checked for service engine light and trouble starting. Appointment was for 1 pm. Turns out that they only have ONE mechanic who can work on Mitsubishi's and he was M.I.A. until a little after 4 pm. During this wait we tried to call and complain to the manager of the Service Department, whom could also not be reached. Then we went to talk to a "sales" rep about getting a vehicle to drive home until ours got fixed. They said that they would let us borrow one until ours was fixed. The car they brought around was bone dry on gas and ALL 4 tires were low on tire pressure by 10 points or more. We went to tell them that the car was not suitable to drive off in the condition that they gave it to us and the rep did not care or apologize. Then I asked to speak with a manager, Jared Franklin, and explained what was wrong with the car to him. He did not care and got an attitude with us saying "you can take the car or just leave it and be stuck here." I told him to drop the attitude and he jumped at me for a moment as if he was going to try and punch me. Later, they did air up the tires and give us HALF a tank of gas. The entire process was rude and met with no understanding, compassion, and a general sense of disregard for customer service. If you are looking for a car or wanting to get some service done on your Mitsubishi, DO NOT GO TO MANUEL MITSUBISHI. Save your self the headache and cash and go elsewhere.

Would not honor a Suzuki Factory Warranty. This Suzuki... - 56863

Would not honor a Suzuki Factory Warranty. This Suzuki Forenza with 80,000 miles blew up the engine because of defective factory parts. NEVER BUY A SUZUKI!

I took my car back to them and they promptly fixed a... - Parkhillsplace

I took my car back to them and they promptly fixed a problem that I was experiencing. I could have not asked for better service. They fixed a problem that another dealership had incorrectly diagnosed. The other dealership said it was not under warranty and refused to fix it.

friendly, fast, satisfied - lexus,gwen63

My experience was that I was greeted with a friendly employee as soon as I stepped inside, the service was fast, and I was satisfied

2011 Dodge Ram 1500 Laramie - Patrick Nolan

I have returned to this dealer on a regular basis. They are the best in the Houston area. The 30 minute drive from Kingwood is worth it. They always shoot straight and are very honest. No high pressure to sell you what you don't need. I never have a problem setting appointments and they always have it finished when they have commited to a time. I will continue to go to this dealer and recommend it to others.

Matthew Honda and Nissan are scams that run your credit... - Hugheslesa90

Matthew Honda and Nissan are scams that run your credit give bottle water sends you on a egg hunt not good on helping at all

Great service they repaired my wifes Nissan Maxima last - Larry

Great service they repaired my wifes Nissan Maxima last week done it in a timely manner and good work. Thanks Mathews Nissian !