2,787 Texas Used Car Service Centers

Ins Claim Repair: 0 Stars for taking 32 days to repair (? - eugenia.mixon45

Ins Claim Repair: 0 Stars for taking 32 days to repair (?)my rear window breakage from thieves trying to steal my car, twice in as many months! It was like adding insult to injury! Especially due to the glass repair people damaged the paint on roof above window & around it due to just ripping it off without any attempt to mitigate the damage! They did an ok job on steering wheel column but could have repaired 16 in the time they kept it! I called leaving word for David Gates, Svc Mgr twice, when I knew he was there, knowing it was I was calling,as the person who answered phone asked "is this Ms Mixon?" I answered "YES" & he was gone from the phone just long enough to tell svc Mgr that I was holding for him! I asked to leave a msg on his voice mail, telling him about my paint being damaged & needed someone to help with the $1000 Cost of re/painting it! 0 - Svc Mgr is a coward! Will not speak to me abt damage to my paint on my car, also dirty hands messed up headliner with grease & back seat upholstery, in addition to the door handle so dirty with grease & grime I could not wash it off, kept it for 32 days, which should have only taken 2 days at most This is the 2nd time this has happened as it was abt 28 days the 1st time-At least other dealerships were honest, telling me the date they could get to it-FOOL ME ONCE-SHAME ON YOU; FOOL ME TWICE-SHAME OM ME! NEVER AGAIN!!!!!

The Dealership was very professional and courteous. - stevemcw2409

The Dealership was very professional and courteous. I wil surely use them again in the furture!

Service center associate Braden was very competent, - Marjie

Service center associate Braden was very competent, intelligent and considerate. 👍 The technician was thorough and took the time to explain everything he did. Can’t remember his name Greg? Rick? Anyway he was great. 👍

i took my pt cruser to burns dodge to have what i thought... - marioc

i took my pt cruser to burns dodge to have what i thought was a transmission problem fixed it turned out that it was a broken motor mount i had them repair it! when i went to pay the bill the told me it would have to be ether cash cheque or credit card i in form them that i had an extend warranty plan through dodge and that they could send the bill in to dodge and i would pay the 100.00 deductible they said that no i would have to pay in full around 950.00 before they would give my car back too me! i had no recorse but to pay the full amount! and just the other day july 18th 09 i had to replace my car battery on the pt cruser and discovered that they had failed to reinstall the shift gear gromit and air intake gromit so i will never go back to them for work on my cars and i wont recamend them eather!