Do NOT buy a vehicle from Texas Whips! - jaydman94
Do NOT buy a vehicle from Texas Whips! They are criminals! Here is my experience in as much details as possible.
I bought a 2016 Dodge Challenger hellcat from them about a month ago. I did the deal remotely from Alabama, which I have done many times with other car businesses. I asked all the hard questions, if there were any significant problems, body damage, etc. The pictures and videos that were sent to me were very carefully curated as to not show the large list of problems this car had. When I took delivery at the car, it was an absolute disaster as I started to go through everything. But it was too late since I already signed the paperwork! One month of ownership and I’ve already spent over $8000 on a car that was advertised as pristine with only $34,000 miles. Here are all the problems I found with the car:
22 dings on the car. Two of them were so bad one on each door that the paintless dent guy could not pull out. Had to take to the body shop to get the doors Bondo’d and repainted.
Deep clearcoat scratches on every single body panel. Over 100 to count.
All four leather seats in the car have stains on them and or have had significant repair work done to them.
The car did not come with any floor mats.
Somebody spilled red paint in the back of the trunk on the carpet
Four dry rotted tires, and two of them are completely bald on the back.
Random gouges/holes in the dashboard.
The car was missing the grommet and the interior door knob on drivers side.
The front end of the car was wrecked at one time. This was not identified on the Carfax. All of the body panels on the front of the car were replaced at one time.
I bought the car with 34,000 miles, but the front bumper had road wear, chips, and bug stains on it that were more aligned with a car that had easily over 100,000 miles. The front bumper had to be taken off, completely sanded down, and repainted.
The car was missing the cold air inlet tube that goes to the cold air intake, also an indicator of front end damage.
All of the engine covers on the bottom of the car are cracked or missing pieces.
The passenger side trim piece that goes along the door. Three sections of it are broken in the plastic is pulling away. Will need to be replaced.
Dents and random scratches/ gouges in the center console. Will need to be replaced.
The license plate light was completely cut off the car. Will need a completely new wiring harness and need to be re-wired.
Left side marker light was not working.
Windshield had to be replaced had five cracks in it about the size of a dime.
The windshield cowl had to be replaced. Large pieces of the molding had chunks of it missing.
The slime and the air pump were missing from the trunk.
Both hydraulics to hold the trunk up were bad. Doesn’t even stay up by itself.
I’m sure I left some things out, but this is most of it. I have everything documented, receipts, invoices, pictures of all the issues time stamped with dates. I’m also currently speaking with an attorney and will also be filing a compliant with the Better Business Bureau so others like myself are not taking advantage of. These issues were brought to the attention of my salesman, the finance manager, and the GM still has yet to return my calls.
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