Sales policy and staff were excellent - Chris Jasper
I ordered a new F150 in May 2017. They have a one price policy and it was the best price around. I compared ordering the exact F150 with two dealers in Las Vegas and one in St. George. Cedar City Ford had the best price of the four dealerships I got identical quotes from. Glen Crawford handled the order and it went smoothly. Their one price sales policy is highly recommended!
Horrible customer service when there has been an error - Kassy1221
So disappointed! The sales person that helped us was great however once the deal was completed (incorrectly) we can not get a call back from the manager or financing department to fix the mistake it has been a full month of going around in circles and the only way to get the to talk with you is to show up at the dealership. Honestly I do not recommend doing business with them due to the lack of customer service it is going to be two months now and our issue has still not been resolved.
Superb purchase experience - JML
Recently purchased a new F-150 from Crandall. From the moment I walked through the door, to the moment I had took delivery of my new vehicle, the experience was altogether superb. A zero-pressure sales approach, with highly-professional support throughout the vehicle selection, purchase, and post-purchase "upgrade" process. It's refreshing to know that in 2016, high-quality, family-owned, honest and trustworthy businesses like Crandall still exist. And the fact that we don't need to leave Park City to experience this makes it even better! Keep up the great work, Mr. Crandall and team!