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I've been working with Steve Allen and the team at Wilson... - lancelyons
I've been working with Steve Allen and the team at Wilson Motor for over 25 years. I keep coming back because I appreciate the professional, prompt attention to my car buying routines. Steve is quick to answer calls and questions and he follows up occasionally to make sure my needs are being met. I also appreciate the amazing service department at Wilson Motor. I'm always treated quickly and thoroughly until issues are resolved. I will continue to make Steve Allen and Wilson Motor my preferred auto buying source.
Top Reviewed Service Specialists At This Dealership
Logan Day came out immediately to help my son and I. I... - Mr. Weinle
Logan Day came out immediately to help my son and I. I would like to give her 6 stars, but there are only 5, so that will have to do. She was knowledgeable and listened for what we wanted and we left very happy for the service from Her and from Jerry Seiner NSL. I will come back here again.
Do NOT take your car here! Had a simple oil change done,... - Disappointed
Do NOT take your car here! Had a simple oil change done, then had to take it back 2 MORE TIMES for continued leaking. Brennan, the car guy, broke the hood latch release so it was replaced, but since there was “no labor warranty “ done on this “free” fix, we were told we would have to pay $250 to actually fix it correctly once we got home and it broke again right away. Brennan does NOT know how to fix cars. These guys do not know what they are doing and just trying to squeeze every penny out of you! Their prices are ridiculous. Go somewhere else!!!!
Scheduled service at 9 am for a door latch replacement... - Erin
Scheduled service at 9 am for a door latch replacement that they said would take 2 hrs. I was then told it would take 3-5 hours, they contacted 7 hrs later & told me it would cost significantly more because of a diagnostic test (didn’t need) and NO apologies for the delayed response and lack of work done (backstory: this would be the 4th and final door latch I’ve needed replaced, I KNOW there were no other issues) I mentioned that MAYBE I should just come get my car right now and he JUMPED at the offer. Last time I was here they broke a hose and didn’t say a thing. Should’ve learned my lesson. No wonder they only have 1.5 stars. I called a manager and tried to call customer relations manager and couldn’t even leave a voicemail. I’m very disappointed at the dishonesty I’ve experienced here. I was also promised compensation for my time and received the work order and a nod. Terrible customer service and mechanical service. Would not recommend.
I have been in with my truck that I actually purchased... - Stacey67
I have been in with my truck that I actually purchased there. Each time I’ve been charged $150 + and told they can get my truck to do what I’ve brought it in for. It’s not like a small detail. You’ll be driving and the blind spot system defaults, then depending on the day you get a a variety of things that happen or all of them most the time. The radio won’t work, the air/heat stops working, running boards cease to operate and then you get a message that navigation system isn’t working and told to get it to your local dealer. For what??? To have Ford certified incompetence take more of my money??? This is not just my truck, there is an entire forum dedicated to this and some suggestions of how other service providers have repaired it. Do you think after offering this solution to read this forum on my phone was accepted or they wanting to look at it as a possible solution? Of course not... why solve a problem so you stop making money🤷♀️ So if there are any good mechanics out there and are willing to actually repair this,
Take time to care - Russ Hansen
I recently bought a Honda Accord from Forrest Motors. They are great guys low pressure you can tell they really care about what they do. My whole time working with them I felt like they really cared about my situation and where very personable. I WILL BE buying from them again.
A very positive experience. - amjen
Very impressed for the service I received from Heritage Motors. The employees were so kind and made me feel like I was welcome and that my business meant a lot to them. Grateful for the experience. LOVE my Ford Focus.
BEWARE!!! - dissatisfied with Parkway motors
GREG IN THE SERVICE DEPARTMENT IS HORRIBLE TO DEAL WITH!! EVERY TIME I SPOKE TO HIM (AND THERE WERE MORE THAN 7 TIMES) HE COULDN'T WAIT TO GET OFF THE PHONE WITH ME AND GAVE ME ONE WORD SHORT ANSWERS TO MY QUESTIONS REGARDING MY REPAIR. THEY HAVE HAD MY TRUCK FOR OVER A MONTH NOW (YES I SAID A MONTH) AND THEY KEEP PUTTING ME OFF ANOTHER 3 DAYS EVERY TIME I CALL THEM. DO NOT TAKE YOUR VEHICLES TO THIS EXCUSE FOR A DEALERSHIP!
This is hands down the worst service department ever. No... - Delmartinez
This is hands down the worst service department ever. No customer service at all. Totally ignore you or add services by asked for. Plain rip off