30 years of dealing with Handy's. Many ok experiences,... - blackcrk
30 years of dealing with Handy's. Many ok experiences, but way too many negatives over the years. After my last bad experience I explained to Dan Handy that I still remember the first truly unjustified thing that they did. My 1988 Dodge Caravan was in need of a regular service. I had lost a valve stem cap (the little cap that screws on to the valve stem where you fill your tire with air). I asked my wife to ask Handy's to replace the valve stem cap. They replaced it, and charged me the minimum labor charge of 15 minutes to replace it. Please understand that the service required that tire pressures be checked. By my reckoning, I saved them time by not having them have to remove that cap. But they charged me that .25 hour minimum labor charge. I know, hard to believe. I have more stories if anyone is interested. Always good to start at the beginning, in my view.
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