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This was a recall and oil change. The service was on... - JONANCE
This was a recall and oil change. The service was on time, the waiting area is clean and welcoming. This is my second Acadia, love the vehicle. Always enjoy my visit to the dealership, just wish it was closer.
Ryan Maxwell Goes Above and Beyond - Willi.rose89
Ryan is one of the best Service Reps I’ve worked with. He goes way above and beyond! I will be Sticking with GMC because of him!
Completely worthless dealership , dishonest . Service... - Worxwood
Completely worthless dealership , dishonest . Service department and management suck! Warranty means nothing, they don’t stand behind anything they sell . Couldn’t fix a flat tire on wheelbarrow without a dumby light.what type of manager texts you at 3 am ?
Price of my repair was $2000 over other dealerships in... - markdfournier
Price of my repair was $2000 over other dealerships in total price. Understanding that there will always be some difference (a few hundred or so); this difference is unacceptable! Upon confronting the service writer and showing him an invoice from another dealer, I was met with argumentative, rude and condescending attitude. I’ve purchased (2) new trucks from them and many Maintenance visits and have always felt overcharged and like “My business” doesn’t matter. They are great if you don’t mind doing expensive repairs with no resistance on your part. They will be great to you as long as you pay their Top Dollar prices. I’ve known others that they have failed inspections for invalid reasons costing them a lot of money unnecessarily! They will no longer get any business from me!
Poor form. - rwaite211
This GMC dealership will not do any warranty work for vehicles not purchased from them. Very poor form in my opinion. I was ready to make this my local dealership and give them all my service work. Now I will not...ever.
3 failed appointments for a simple repair. - Jiseph King
Scheduled an appointment a week ahead for certified service. After waiting an 1-1/2 hours they informed me that they did not have the parts and would have to reschedule. When the parts arrived I asked if they would mount and balance my tires at no cost. Mike told me to bring them and ask management. I spoke with Heath about waving the fee and he said no. So I explained this is my second trip and I have a 1 hour commute each way, then he said he would split it with me because he has to pay his tech. I told Heath to forget it and I would rather leave negative feed back for my unpaid 7 hours of inconvenience. Thanks Heath for unacceptable hospitality.
I purchased my GMC Duramax in New Jersey, and moved to... - k1xv
I purchased my GMC Duramax in New Jersey, and moved to Vermont 6 months later. Other than oil changes, which I do myself, I have had all my service done at this dealer and they are friendly, try to provide me some form of loaner if the service will be more than an hour and a half, and charge fair rates. I have also bought a set of winter tires here and the prices were very competitive. All service has been profesionally done. Highly recommended.