1 Washington Lotus Dealer

I can’t say enough about the incredible treatment from - Tzadkiel7

I can’t say enough about the incredible treatment from Alan. Whether it was being completely forthright and honest about the car and the buying procedure, or the events likely to happen, or helping with shipping and the purchase, or answering a phone call while he was away on a personal vacation (I don’t know at the time it called), he guided me through the process every step of the way. The biggest characteristic that stood out for me was his communication - clear, direct, and responsive when I had a question. His response time was insane - at times I thought I was his only customer because he seasoned so quickly, but of course that could not be the case because that is a pretty bad employee-to-customer ratio even for these products. The other part of the communication that stood out was that he didn’t have to say “I’ll get back to you.” He knew the answers to my questions off the top of his head and answered them right away. People of a certain age remember the hilarious movie Used Cars. Alan is the opposite or the car salesperson characterized in that movie. My experience with ParkPlace was the opposite as well. These people know what they are doing and they treat their customers right. I also had some interactions with Sam - not as much as Alan, but he was totally professional as well. As a matter of habit I avoid writing reviews. But I simply have to make an exception for Alan and his team at Park Place. 5/5 with no reservations.