Best car dealership experience - Noahsq
I absolutely loathe car shopping until I shopped at Tim Short Acura. From the first time I darkened their door I genuinely felt they were more concerned about me and my family than just making a sale. They gave me top dollar for my trade and and when they didn't have what I was looking for, they went on a search and found the vehicle that worked best for my family dynamic. I recommend this dealership over any in the Kanawha Valley and look forward to doing business with them on my next vehicle purchases... Their Service department is top notch due to the fact they could not perform my warranty work so I feel they went over and above to get my vehicle repaired by sending it to another Tim Short dealer and providing my family with a very nice loaner...
Good Service Until There is an Issue - Chris Quaranta
Always good customer service until I had an actual issue. They ordered the wrong part for a warranty replacement and now I am paying for something that went bad under warranty & should've been no cost. Service manager hung-up on me for asking reasonable questions. I know there are no other Acura dealers around, but this is your warning.