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Good Freindly Service - halverson_6
Had me right in and kept me updated on service my car needed. Nice waiting area with free food and beverage while waiting. Good experience.
poor service. rip off. - Boe
Very weak warrenty. Looks better on tv than what the dealer owners actually stand by.
Inconsistent mechanic inspections and or shady work.
Have not had any positive experience at all after the initial purchase of our vehicle.
Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time.
However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion.
I Don't forsee this dealer being around with a good reputation for much longer.
Im giving a negative response based on several negative experiences.
I hope this helps you .
I had some major car problems and they were able to get... - hks
I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.
Family friendly - Jeremy Tweten
I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.
Helpful, friendly, no-nonsense service in buying a car. - Kris
Sales rep Shannon Marcott is knowledgeable and straightforward. Great experience! We had been shopping around, knew what we wanted, and the car was in stock.
Marlita has always been a great person to work with! She... - kariwilsmann
Marlita has always been a great person to work with! She explains things to me so I understand them and is very honest about my options. The service department has always been very accomodating with my needs and their time and efforts are greatly appreciated!!!
Bought a 2001 Pontiac Grand Prix GTP from them in August... - RobertHammen
Bought a 2001 Pontiac Grand Prix GTP from them in August of 2001. Had no problems with the sales part of the experience (was a GMS price deal). Have had few problems with the car, but it did experience an HVAC system failure which made it difficult/impossible to keep the windows defogged. Took it into the dealer, they swore they couldn't find anything. I picked up the car and drove it for 10 minutes and it fogged the windows - drove right back, they made excuses. Left again after the windows cleared, fogged up in 10 minutes, went back to the dealer. Sat around for an hour, trying to talk to the service manager, until he finally relented and sent a tech (Carter) out with me, which resulted in a 5 minute trip with the tech agreeing with me that there was a problem. Asked GM for rental-car reimbursement, since my other GM car was in the shop at the same time and we had no transportation. GM approved, said drop the rental-car receipt off and Wilde would reimburse you. Nearly three months later, after much calling of Pontiac/Pontiac calling the dealership/the Pontiac rep admitting that Wilde had lied to her about "the check being the in the mail", and after I filed a complaint with the Better Business Bureau, I received a check from Wilde. I'll never set foot on their lot again and strongly suggest any potential customer look elsewhere. Worst. Dealer. Experience. Ever.
Praise the Zimbrick - ENDLIS
Sometimes when you pay more you get more, including peace of mind! They really are reliable and trustworthy,they want you to walk away happy!