40 minnesota GMC Dealers

Misrepresented the condition of a used vehicle. - GrandSlambert

I purchased a used truck from them that was advertised as in "Excellent" condition. Since purchasing the truck in November I have spent $1,300 repairing leaks in the oil, coolant, and power steering systems. I had to entirely replace the high pressure lines that had obviously been leaking while on the lot. Now I have a $1,400 estimate to fix the air conditioning - a system I was told by the salesman was working even though it's obvious the system was leaking when they sold it to me. I have contacted the dealer with no resolution. BUYER BEWARE! DO NOT purchase a used vehicle from this dealership unless they provide a warranty. I was not provided one and not given any option to buy an extended warranty. They knew this truck was in poor condition and lied about it to get it off the lot.

They failed to detect a failing transmission - Rocky

Bought a new GMC pickup which managed to have some drivetrain problems at 60K. Their Service dept did not find anything. Then just past the 70K warranty mark the transmission failed and had to be serviced by another dealer at full price.

Very nice shopping experience - Jennifer H

Mike L and the guys at Christian Motors were a huge help for me when I was looking for a newer vehicle. They took the time to find exactly what I was looking for and were very patient during the whole process to find me the right vehicle!!

Mark lance - troy

I brought my vehicle in for service and they damagedon't my truck they did pay for the damage but would not cover my fuel for running around for estimates it's a 30 mile round trip to town which I would have to drive 4 times plus another vehicle with my wife to pick me up and drop me off when it's done. Also they never told me about the damage and they all knew about it thank god I saw it before I left the dealership mark Lance would not pay me 25.00 to cover fuel costs I will have from this . Mark Lance thinks it's funny that I ask for that he laughed in my face I will never do business with them again

Incompetent and awful customer service!! Last year they... - cncbill

Incompetent and awful customer service!! Last year they installed my Summer tires & wheels. Like many Summer tires the rear wheels are wider than the front. They installed them wrong! Big wide tires sticking past the fenders in front and skinny recessed tires in the rear. So simple, so obvious and so inexcusable! Duh!! Another time I brought in a car and less than 1 month after having an entirely new front end installed (all new control arms, ball joints, CV joints....everything) they told me I needed new ball joints. Sorry, I don't think so! OK, after those 2 experiences I should know better but today out of convenience I trusted them to replace my tires. In doing so they broke the internal tire pressure sensor and asked if I'd like to buy another one for $150. I insisted that sensor worked before they touched the wheel and was now literally broken into pieces! What am I to conclude? They insisted it was broken before and "was rolling around inside the tire". When I asked them to show me the sensor there were no wear marks to support it having tumbled around inside the tire ever (think rock tumbler). Essentially, they said I'm a liar yet all the facts (including their demonstrated inability to even install wheels properly) indicated fault is with them. Unbelievably bad customer service! Avoid, avoid, avoid!!!

AFTER PURCHASE WAS TOLD IT WAS IN ACCIDENT - joschmo

AFTER I SIGNED THE PAPERS AND GAVE THEM THE CHECK THE SALESMAN SAID IT HAD BEEN IN AN ACCIDENT, DISHONEST, I COMPLAINED THEN CROSBY SAID I WAS CRABBY, WOULDNT YOU BE ?