3 Chrysler Dealers near 28557near 28557

Slow and unreliable service. - LV

Slow and unreliable service. Took vehicle in to the service department. Car sat in parking lot for 13 days before the service department even looked at it. Called several times to check on the vehicle and there was no answer. Either they are extremely understaffed or they dont have good processes in place to get to the vehicles in a timely manner. I dont know how anyone can go without their car for almost two weeks. Allens Automotive in Jacksonville and Cliffs Car Care in Swansboro have ALWAYS gotten to our car either the same day its dropped off or the following day and provide great, reliable service. I DO NOT recommend the Jacksonviole Dodge dealerships servicing department and will not consider this dealership or the servicing department in the future for any of our vehicles.

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We worked with Lee and he was awesome! - Bradleyjlewis

We worked with Lee and he was awesome!! Excellent salesman! Very easy and personable! 10 out of 10, would recommend!

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Service department takes advantage of out of town - Simpsonsteelservices

Service department takes advantage of out of town workers. Truck towed to dealership while out of town working. Supposedly did diagnostic( charge 209 just for them to generate a report the day I called -6/12/25, Truck towed in three weeks prior. Quoted 18000 for a motor, diagnostic report stated 22000 for a motor. Had towed back to home of record and local dealership fixed with 700 dollar radiator. Caught service manager in numerous lies. Be aware if you take your car to their service department. They will lie, over charge, and lie to cover themselves. Sad a dealership in a military town takes advantage of our soldiers and veterans like myself. Will never return to dealership, and will buy another Dodge.

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