11 Harley-Davidson Dealers near 31909near 31909

Initially buying the bike was a wonderful experience as - Deaftech

Initially buying the bike was a wonderful experience as per my review. Having the bike for 1 day it already had issues. I was told by Dalton it would be picked up 1.5 weeks later (originally, I was told 1-2 days lead time is all they needed to pick up by Dalton as well) also found out my bike never went through a safety inspection prior to sale. I was told they would service it for free---you think!! Then they told me my tire has a nail in it.... I rode it for 2 hours on the way home from purchase not being safe in the first place and I need to put tires on it. Communication was terrible, had to ask several questions to get simple answers. Really disappointing after the sales experience. They are short-handed, I heard that like 6 times.....I wasn’t in a rush...check all my issues before calling me not 1 at a time. My brake issue is still not resolved. I had it checked and verified it has a problem from another dealer closer to home. Have a shop foreman or someone tenured test drive your bikes to verify a safety concern before you release an unsafe and uninspected bike. Maybe show a customer who spent 1500 on initial visit in accessories/apparel some appreciation and replace the tire as goodwill. Just a horrible experience and I could not recommend this store for service.