206 Used Car Dealers near 33144near 33144

Buyer Beware – Especially for Out-of-State Purchases I - Kim

Buyer Beware – Especially for Out-of-State Purchases I am posting this after the transaction has been fully unwound and all funds returned. I purchased a 2018 Porsche Macan from Brickell Mazda and paid for enclosed transport to Seattle. Within minutes of delivery, I discovered the heater and heated steering wheel did not function. Immediately, I called my salesperson. He said to take to a Porsche Dealer & they would take care of. After running the diagnostics they also identified a blocked sunroof drain with interior water intrusion. These were not cosmetic concerns. They were operational issues present immediately upon delivery. The dealership had provided an inspection report and Carfax. However, a Carfax reflects history does not confirm current mechanical functionality. A non-functioning heater is something that would surface during even a basic inspection which I was told was done. When I raised the issue, management’s position was that the vehicle was sold “as-is.” They would cover the heater but not the sunroof. At one point, I was told covering approximately $3,000 in repairs would result in a loss on the deal. Ultimately, after significant back-and-forth, the dealership agreed to "unwind" the transaction and refund the purchase price, shipping, and diagnostic costs. To their credit, the funds were returned and the vehicle was picked up. However, what was most disappointing was not the mechanical issue itself, It was the approach to resolution ~their focus on losing money vs. treating a new customer fairly. I told them many times I wanted to keep the car. Yes, used vehicles can have problems but the basics of a heater & sunroof. It wouldn't have matter what the cost of the car would have been, I would have never bought it! The conversation repeatedly centered on margin rather than customer experience. In today’s market, customer service is the differentiator. Many organizations invest heavily in customer experience leadership because they understand long-term reputation outweighs short-term profit on a single deal. If you are considering purchasing from this dealership, they have 29 by the way, especially if you are out of state, I strongly recommend obtaining an independent third-party inspection before wiring funds and documenting everything carefully. Or better yet, find another reputable dealer. This experience was resolved financially, but it required persistence and significant effort. I hope this helps future buyers make an informed decision.

The dealership needs to be opened on weekends and for - painesville1

The dealership needs to be opened on weekends and for longer hours during the week.

Encontre El carrito de mi sueño , en Este Dealer , la - Ani

Encontre El carrito de mi sueño , en Este Dealer , la atencion fue especial de parte de Carlos me mostro todos los carros hasta que quede satisfecha realmente con El que yo queria, y hasta El momento me ha salido de maravilla con mi hunday 2016. Exelente servicio. Lo recomiendo 100%

If you have all the time in the world to waste. - Astropig

If you have all the time in the world to waste...You've found the perfect dealer.These guys are FANTASTIC about not answering phones,texts or emails. Truly exceptional personal contempt for walk in customers. I don't believe that this is a real,operating business...if it was,they would have shut down years ago.More likely,its a front for one of the Miami area's shadier criminal enterprises.A storefront and a few junk cars out front give them the appearance of a real (shady) used car lot. Thank goodness they would not return my calls or texts or emails.I found a very well cared for used car of the same model for less money with a nice,reputable dealer a few miles away.

Hey Guys, Really nice car, but, What to do with a - JG

Hey Guys, Really nice car, but, What to do with a transmission oil leaking on a BMW x7 ($50k) and a $10k repair bill???... Bad customer service. They are not reliable, they are not honest, they want to get the customer quickly and get rid of their stock. That's it...

No help on a vehicle we have had less than 3 weeks that - sybo.debbie

No help on a vehicle we have had less than 3 weeks that needs $10,000 to $12,000 in repair that the dealer should have been aware of. We were half way offered an extended warranty in initial discussion about the truck, but knowing we would be driving this vehicle a lot were told it would not be worth it and that the dealer has been in business over 20 years, which lead us to believe we would be dealing with a good company. We trusted that the dealership would stand behind a vehicle owned such a short time, over of week of that time in the shop for diagnostics and the rest of the time in the driveway! Owner does not stand behind their supposed great reputation. I wish we had read the reviews of the dealership prior to purchase, shame on us. Shame on the dealership for not offering some sort of compromise. Please do your research before purchasing a vehicle from this company. I agree with several reviews, BUYER BEWARE!

What a bunch of junk. - scb

What a bunch of junk. My wife and I went there and you can go to your local junk yard and buy a better car. I can not believe this guy is still in business. Don't buy anything from there or your worst nightmare will come alive. Run and run fast.

The dealership was excellent, with outstanding service, - LUGODANIELJ

The dealership was excellent, with outstanding service, friendly staff, great prices, and an amazing overall experience.

A representative was very prompt in answering my inquiry. - billmintz

A representative was very prompt in answering my inquiry. Also said in the response, would notify me if anything changed on the car I indicated interest.

Amazing experience! - PabloP

Amazing experience! They have a beautiful inventory, staff is welcoming and I am very happy with my Ferrari

they dont want to pay you so be aware from this company, - esndispatch

they dont want to pay you so be aware from this company, lairs and cheap

Agradecido - Arvelo305

La verdad mi familia y yo hemos sacado vehiculos para todos y siempre Fabiola ha estado para atendernos y ayudarnos a que nos vayamos con carros bellos y felices, 100% recomendado el dealer y 100% recomendada Fabi!

Excellent customer service. - arelyssanchez9698

Excellent customer service. Margarita, the sales person was very helpful and professional. The whole experience was fast and pleasant.

Amazing experience thank you so much for an awesome - Natalia

Amazing experience thank you so much for an awesome experience I love my Mercedes E class thank you Anna

Awesome - Pope

I bought my 2014 jaguar xj from them. I live in Birmingham AL and Eli made sure I felt comfortable and answered any question that came up along the way. Even after I received the car he continues to make sure I'm happy. I do not recommend people buy cars on line because of sight unseen scams.. that's not the case with Eli at carz n toyz , I truly felt like he was family making sure I got the best deal possible.

In short: STAY AWAY FROM THIS DEALERSHIP. They are very... - Lisa

In short: STAY AWAY FROM THIS DEALERSHIP. They are very typical Used Car Salesmen. The text below is taken from our complaint with the Better Business Bureau that is also being filed with Florida's Office of the Attorney General. Repeated calls to the dealership have fallen on deaf ears. They have left us on hold for hours at a time, waiting for this salesman or that salesman to actually do something. "Johnny" the finance manager has told us on numerous occasions that he would get it settled... Nothing has happened. We have repeatedly asked to speak to the General Manager, and that request is always denied. We has asked to speak with owner... also denied. This deanship is packed with sleazy salesmen that don't give a crap about you or the car that you just purchased the second you leave their lot. I hope that this honest review of their performance informs your decision to seek a different dealership. I am absolutely not alone in my disdain for this dealership. Just check their existing BBB record if you want to see exactly how many complaints that they have. They have a 1.5 star rating out of a possible 5 stars. BBB and Attorney General Complaint: Haimes Motors has failed to comply with the "We Owe" terms of their contract and have repeatedly ignored requests to do so. On June 12th 2020 I purchased a 2019 Jeep Wrangler from Haimes Motors. The Jeep was modified with custom aftermarket parts and was missing some very crucial parts that are required by federal law to be part of the vehicle. Specifically, the vehicle's spare tire mount, which houses the third brake light was not functioning, and in fact, not even attached to the vehicle. It was sitting in the rear cargo area. Haimes Motors could not even locate the factory bolts that mount the spare tire carrier. Also on the "We Owe" section of this contract was the center caps for the new wheels that Haimes Motors had placed onto the vehicle without installing the center caps. "Under the Federal regulations in the United States, motor vehicles must be manufactured so that the third brake light (or "center highmounted stop lamp" as we call it) and all other stop lamps are steady-burning when they are in use." Center High Mounted Stop Lamps (CHMSL) have been standard equipment on all new passenger cars sold in the United States since model year 1986 and all new light trucks since model year 1994, as required by Federal Motor Vehicle Safety Standard 108. If the fact that Haimes Motors has modified our vehicle to be in violation of federal law wasn't bad enough, 24 hours after we brought the vehicle home, the aftermarket LED off-road light mounted above the windshield malfunctioned and would stay on regardless of the switch position. We had to remove the power cables from the battery to get the light to turn off. We, of course, called Haimes Motors immediately the next day and requested the build sheet from SoFLO so that we could have the light bar replaced under the factory warranty. Haimes Motors has failed to provide it. For FOUR months this has been an ongoing struggle to get Haimes Motors to comply with their contractual obligations, let alone function as a reputable business. This complaint will also be forwarded to the Florida Attorney Generals Office for consideration.

I recently purchased a used car from La Paz Automotive - Lvchiqui

I recently purchased a used car from La Paz Automotive and I must say, I am extremely satisfied with my experience. From the moment I walked in, the staff was kind and attentive, making me feel welcomed and valued as a customer. The prices were also great, offering excellent value for the quality of the vehicle I purchased. However, what really stood out to me was the exceptional customer service. The team at La Paz Automotive went above and beyond to ensure that all my questions were answered and that I felt confident in my decision. Overall, I highly recommend La Paz Automotive for their kind staff, great prices, and amazing customer service.

Thank you as always The Garage Inc for an outstanding - Ryan Dalziel

Thank you as always The Garage Inc for an outstanding buying and selling experience. Never had a bad experience with this group of honest professionals

Great Variety of Dealerships and Customer Service! - LBerkeley

I have purchased vehicles (Range Rover Sport SVR and Lamborghini Huracan Spyder) from Warren Henry Land Rover (North Dade) and their Lamborghini dealership (Lamborghini Broward). Their customer service is excellent with very knowledgeable sales experts. (I've worked with Abraham Cohen and he is super nice and a great sales expert. If you're in the market for a Land Rover, Lamborghini, Jeep, infiniti or one of the many other types of cars they sell i highly recommend you visit their dealerships!!

Juan was the best person to deal with ever, he always - Joassaint67

Juan was the best person to deal with ever, he always answer my phone call no matter what time I called. I definitely recommend Auto club to anyone who’s looking to buy a car! Love you Juan!

La financiación q no consigas DeeJay el Genio no la - Uziel S.R.G

La financiación q no consigas DeeJay el Genio no la consigue nadie porq el es el mejor. No te duermas DeeJay es el mejor llegas y preguntar por el . No sólo en negocio pero como amigo igual. Ni tratando de venderme un carro pero dándome consejos sobre mi opciones como buen amigo. Dale pa ya y pregunta por El Genio De Los Carros DEEJAY!

Alex and Max were very helpful in getting me approved for - Casey

Alex and Max were very helpful in getting me approved for financing . The car I got was in immaculate condition and I love it. They communicated very well and answered all the questions we had , the whole process was seamless!