2 Alfa Romeo Dealers near 33782near 33782

Shawn is the best at what he does in business and more. - alexjsm11

Shawn is the best at what he does in business and more. I met him on Thursday and we closed on Saturday. He and the team made this as seamless as possible. I went to him first, he had the vehicle ready, we did the test drive then went to talk business. He gave me numbers then the next few days I did my due diligence. No one came close to what he offered so I went back and closed the deal. This was my best experience in my life buying a vehicle. I only wish I could buy a second vehicle from him with this one. Thank you Shawn.

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So bought my Alfa 3 weeks ago, love the car and my sales - Twoknightslimo

So bought my Alfa 3 weeks ago, love the car and my sales agent (Mauricio?) was very nice and helpful. The rest of the experience not so much. Not one employee there introduced themsleves, handed me a card, or even let me know there was a comfortable waiting room while I was in a hard back chair in the showroom. I filled out most of the paperwork on line but once I got there it took 2.5 hours to get the car. They slid a $700 "tech shield" line item thatg I caught on my own (they should have disclosed that when reviewing the paperwork) which is a bubbled up piece of plastic over the infotainment display...who wants that for $700?? Then after the paperwork was done it took them 45 minutes to put gas in the car and they brought it to me with the stock stickers still on the rear windshield. They did not offer any kind of extended warantee (4 year old car that just had its warantee expire) and the next day the blind spot warning monitor was on and would not go off. Took it back in (again no introductions) and basically accused me of having someone back into me so the monitor was damaged the next day. They gentleman told me he would try to get it fixed at cost and send me a estimate (almost 2 weeks later they have not sent me anything)! On top of that my registraion expires tomorrow and they did not extend the regitraion throuh next year. Also my car loan I traded in at the time is still not paid off and I am getting bills 3 weeks after trading it in! I would expect more from a Yugo dealership, let alone a high end dealership. I used to work at a high end and we at least gave them a new key chain or an oil change as a thank you and we provided follow up to see how they like their new car and if they had any issues or quesiotns. I have had ZERO follow up 3 weeks later! Not a great experience and of course would never reccomend them or use them again. I know I am nitpicking but they even dressed down like they worked at a carmax, not a high end intalian sports car dealership! Mistakes happen, but at a high end dealership to have so many things go wrong is just not acceptable.

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