1 MINI Dealer near 37027near 37027

Horribly disappointed in our experience with Sales at - stacygreeneyes@gmail.com

Horribly disappointed in our experience with Sales at Mini of Nashville. I loved my Mini which was leased in WI but I turned it in at this location after moving. The salesperson offered to purchase the car back from us (so they could keep it at the dealership and sell it themselves) we asked how much they would offer. After giving the offer amount, I asked if we would still be charged the $350 disposition fee and they told me "no". He said "no, you will not be sent that bill anymore since we are buying it". Two weeks later we received a bill for $368. We have tried to contact the finance department and sales over a dozen times the last two weeks and no one will call us back. We have also been disconnected multiple times. I would never trust this dealership and would HIGHLY DISCOURAGE YOU TO DO BUSINESS HERE. Very dishonest and avoid dealing with customer concerns.

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