74 Used Car Dealers near 49684near 49684

This place was amazing and al of the people are friendly - klkarcher09

This place was amazing and al of the people are friendly and know what they are doing! I would recommend them to anyone!

We had a great experience here. They were friendly and... - Aubreanna

We had a great experience here. They were friendly and had several nice vehicle I was interested in but I love the Toyota that I ended up getting. Will be back for sure.

This review is for the service department as I have not - Tfeltman

This review is for the service department as I have not bought a car at this dealership. I brought my new car to this service department. They had it 5 different times within a few months and the last time had it for 5 weeks before telling me that they don't have the time to diagnose because the technician doesn't get paid enough hours from my warranty. Told me I need to take it back to where I bought it as it might be a buy back. I took it to another local dealership's service department and they had it diagnosed and fixed in less than a week! I hate leaving bad reviews but I was pretty disappointed with their department.

I never heard back from reliable auto when I sent. - Tina G

I never heard back from reliable auto when I sent. A request to inquire about car I was interested in to see if it was still available or not.

friendly - chris123

Geno was very help. He us into a car that was in our budget. He made sure that we were happy with our choice of car.

Got back with me fast sent additional info and weren’t... - Cwheaton01

Got back with me fast sent additional info and weren’t pushy as most car salesman seem to be,

What a Great Family Business to Work With! - roach57

What a Great Family Business to Work With!! So fun , personal, and professional!! We drove 2 1/2 hours one way so 4 hours on the road .. we did 1 day a week for 3 weeks .. just to make sure , this was exactly the right truck for me (us) 😉 They put NO PRESSURE on us at all .. in fact .. Kane told us to go home and “ think about it” ,just to make sure the truck was the one we wanted!! My first truck I bought out of High School was a Ford, but have driven Chevy or GMC after that..Now back to Ford .. I love it and have many compliments on it.. even from Chevy drivers.. haha who still pick on me for driving a Ford.. I appreciate Grace Motor Mall for all the time spent with us and answered questions.. We will highly recommend GMM.. Family Business Gone Wild!! 🛻🛻 Thank You Again Rochelle Bishop (Eric too)

The service and selection was good but they did not - mwilcoxon49349

The service and selection was good but they did not return my phone calls often

The Shaft - perjeff

It all starts well. Clean cars,vans,trucks. The one you want is not the one sales wants to put you in. After the purchase all will go SOUTH.Your vehicle will not run their mantiance dept. will not you use the warranty they made you buy the repair is made with junk parts thern when the insurance company totals your car the gap insurance they make you buy will not pay because it is all ran by the dealership, then you find yourself in court having to pay for the piece of junk that you thought was covered with insurance. In court is how the dealership makes there money.

Having now bought five cars in the last eight years I... - LegitimateReviewer

Having now bought five cars in the last eight years I have a fair amount of experience with dealerships of late comsidering I've visited ten of them. By far the best experience has been at Riverside. I purchased a Chrysler 300 which is the first Chrysler I've owned since 1974 (then a Newport). I'm a former auto mechanic so I know when sales people are trying to B.S. me or out of their depth. The salesperson was a young woman named Carrie who was was not only knowledgeable, but very thorough when it came to explaining systems without having to be prompted. This is the complete opposite of the typical, "We have your money now get out of here." attitude of so many of the car dealers I've dealt with. Everyone there was friendly and helpful. Tim, the business manager was definitely the best one I've dealt with since 2005. All told it was a very relaxed experience especially thanks to Carrie, a charming young woman, who made passing the time very easy while waiting on the obligatory paperwork, financing, etc.

I was in search of a brand new F150. - james.meunier48

I was in search of a brand new F150. Dena Fedell did a great job to find the truck I was looking for. The problem is the sales manager would not do anything to secure the truck and the deal did not go through. I was really looking forward to buying a truck through my hometown salesperson and dealership but they did not get the vehicle I was looking for.

We have purchased a few Nissans from Serra Nissan of - chumscorner

We have purchased a few Nissans from Serra Nissan of Traverse City. Each time we are very impressed with how we are treated here. We will be back and will suggest to others to purchase from here. We have used the sales, service and parts department. Everyone is awesome and efficient.

Very helpfully. - j12l

Very helpfully. got the trunk I wanted at a good price. Very friendly and no presurre sale

They Sell Cars With Flaws - JG

I bought a car from Wares about two years ago, and apparently it had a leaking head gasket as I drove it off the lot. I didn't use the car for a few weeks (left town) and it was another couple weeks before the temperature gauge spiked because all the coolant had leaked out. I called without too much worry, remembering that there was a "bumper-to-bumper" warrantee, and the salesperson reminded me that it was a "bumper-to-bumper, except seals and gaskets" warrantee. While it's likely that the warrantee was accurately described during the sale and I simply didn't remember it correctly, I'll let you draw your own conclusion about that warrantee for this particular vehicle. Wares sent a coolant system additive that was released by Subaru a while ago since this wasn't a exactly a rare problem for this model. They also offered to fix the gasket themselves, at cost, but I live a few hours from Traverse City and if they are willing to sell a vehicle with such a mechanical flaw, why should I trust their service department? And why should I pay to repair a flaw that existed when I bought it? Since we've bought it, my wife or I have had to add coolant on a weekly basis (sometimes multiple times per week). The leak has gotten worse since we've owned it. Now, at a red light or stop sign you can readily smell the coolant evaporating off the engine. Whenever I drive the car I have to recall how many days it's been since we've added coolant, and I still find myself checking the temperature gauge every few minutes. The car has been a major hassle, and I recommend that you don't buy a vehicle from Wares. If I buy another used car, I'll now expect the worst of a dealership.