2 Alfa Romeo Dealers near 75093near 75093

normally do not leave reviews, but credit should be given - ron.george

normally do not leave reviews, but credit should be given where it is deserved. The service department used to be an absolute dumpster fire. Over the years, there had to have been at least eight different managers come and go, constant turnover, inconsistency, poor communication, and very little accountability. The one constant through all of it was Lauren. Lauren has been there for at least four years, and she has always been wonderful — professional, patient, knowledgeable, and someone who genuinely cared even when the environment around her was chaotic. She deserves a tremendous amount of credit for holding things together during some very rough periods. That said, since Josh took over as the new service manager, the entire atmosphere has noticeably changed for the better. He brought structure, accountability, communication, and professionalism back to the department. You can tell he actually cares about both the customers and the employees, and that leadership has completely shifted the energy of the place. For the first time in a long time, the service department feels organized, responsive, and trustworthy again. Josh has truly turned the place around, and paired with Lauren’s consistency and dedication, they have become a great team. Well done to both of them.

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Hannah Grace is my salesperson and did a fantastic job... - Banderson_75

Hannah Grace is my salesperson and did a fantastic job helping me with my purchase! I'm a finance manager for a large dealer group in xx Louis and couldn't have been more impressed with Hannah's professionalism, product knowledge, enthusiasm for the Alfa brand and tremendous follow up. I'll be using her as an example with our salespeople of how follow up and customer engagement ought to be done. She's fantastic at her job and a huge asset to her store. As a manager in the car business I'm surprised to say I'm so impressed by this experience I'd hire her for any position and ABSOLUTELY recommend her to customers...maybe especially folks who don't trust or like dealerships and salespeople. Hannah will give you a great deal, make it fun buying your car and be very upfront and professional. No games just an exciting buying experience, the way we all WISH a car buying experience could be.

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