5 Recreational Vehicles Dealers near 76302near 76302

3 weeks agoDo not buy an RV from MCClains unless you... - Michelle.abner

3 weeks ago Do not buy an RV from MCClains unless you like to do business with liars and horrible business people. We purchased a used pop up camper 2 Months ago and have regretted it since... we first scheduled to go see it. We were rushed to look at it and the sales people had no knowledge of pop up campers. We asked them if it would be fully cleaned and have all mechanical components checked as well. ( it had just come in on a trade) they assured us that they would do both. We weee also told we would get. 30 day guarantee on the camper. We said ok and headed in to do the paper work. The sales person we were working with had agreed on a certain sales price but when I got to the table the manager had scratched it and put a higher price. Right there we should have walked away. They told us we could come back next week to pick it up so they could clean it and make sure everything was in working order and to show us how everything works. We said ok. Side note they purchase their own in house financing like crazy! This is not our first camper to buy so we were used to a certain way camper sales go. A week later we show up to McCain's and the camper is closed. We asked to see it open but they made the excuse of how much work it takes to open up. Second mistake. So we took it home open it up and find that it has not been cleaned at all and the that black and gray toilet cassettes are FULL of crap!! We sold us a camper full of crap that was so disgusting and stinky. The roof also had a leak and was FULL of carpenter ants.I called McClain's and they made excuses... after talking to manager not knowing how this could have happened. They say they will come pick up the camper and clean it. Then we get a call saying Mr.McClain is going to give us a call (never happened) then another call asking us to bring the camper to them. Because they don't have enough staff to do such a service. We caved and took the camper in to a different McClain. We got it back still not very clean but tired of dealing with it.... two months later we have still have not received the title to our camper. I called the state of Texas and they don't show the title. They said the camper either still had a previous lein or the title was lost.I called McClains 7 times with no answers so I finally drove up there to talk to someone and I have never been treated more rudely. They do not know how to put the customer first, they do not know how to be kind, they do not know how to tell the truth. McClain's is a joke.

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Worst place to shop for rv. The sold the one i had pit a... - Jeff

Worst place to shop for rv. The sold the one i had pit a deposit on and turned around and made me wait 2 more weeks for another one they magically found in San Antonio. The one the found has a laundry list of issues and the service staff is unable to diagnosis and remedy the issues. On top of it the damaged a 250 dollar quick release adapter that is needed for my hitch set up. They wont even return my call and told me they can’t reimburse me for it when i dod speak to service manager. They sold me a lemon and caused more issues than what i brought in with. I bought a brand new rv so i didnt have to deal with this. Worse investment mistake ive ever made is going to this dealership and getting a nearly 100k piece if crap with worthless extended warranty

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HORRIBLE!!!! - Kira

Horrible experience! I contacted Patterson RV because my local Winnebego approved dealers were booked. I gave all required information and took the requested pictures of the items needing repair prior to my arrival which was 2 hours away. Once I arrived they of course had no recollection of the conversation. They inspected my RV, apologized for the misunderstanding and reassured me that they would expediently send the information to Winnebego warranty for approval of the repair. After one month of nearly daily calls I was told they never sent the information which was reiterated by the service manager Rodney. Rodney never offered to rectify the situation. Approximately another 3 weeks passed and the Propane regulator on the RV was nonfunctional. Winnebego convinced me to obtain another appointment at Patterson RV. Winnebego, myself and Christy from Patterson RV were on conference call and Christy assured myself and Winnebego that she would expedite my appointment for service as Winnebego had approved the repair. After another 3 weeks of calling daily, Christy informed me that she never promised me that during the conference call and stated I had to make an appointment 6 weeks later! I again contacted Winnebego who indicated that it was documented that Christy previously reassured us that my service appointment would be expedited and I was informed that Winnebego paid Patterson RV for the job. Winnebego then expedited my service appointment with McClains RV for the propane tank and I have receive excellent service with them. I will NEVER contact Patterson RV for any services and WOULD NOT recommend them to anyone!

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Called in advance. Drove over one hour, one way, to this... - FamMan64

Called in advance. Drove over one hour, one way, to this place with my family. Total waste of time. The guy who was supposed to know everything we needed to know about brand we were interested in had already gone home. The RV we did look at was not ready to show (dirty), and had broken trim pieces laying about. No one else at the dealership knew anything about the RV we were interested in purchasing. The dealership's website is NOT kept current. RVs that were listed on their website as being available had been sold weeks earlier. The company is absolutely NOT kid OR family friendly. The employees at the dealership do NOT know Sherman, Texas, sufficient enough to even recommend a family restaurant in town. Avoid this place if you are searching for an RV. You will waist a tank of gas and several hours of your time finding out that they know NOTHING and they do NOT keep their inventory current, and they are NOT motivated to SELL. Their attitude is really, "Hey we don't need your business around here." Great guys, guess you get a-lot of working professionals who make $200,000 a year showing up at your pathetic dealership. Have a nice day.

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