10 GMC Dealers near 76384near 76384

I was looking for a new truck, and Kaleb got me into one - pbcarson01

I was looking for a new truck, and Kaleb got me into one and on my way. I was pleased with the process. I will buy there again.

Worked hard to find us a vehicle even if wasn't the color - chuckmary74

Worked hard to find us a vehicle even if wasn't the color we wanted

Great service and fast service. - Juanwayn33

Great service and fast service. Very respectful. Always keeping you in the loop of what is going on with your vehicle

Byford was purchased by Merit Group and now they dont - Mando

Byford was purchased by Merit Group and now they dont agree to continue the " Oil change for life " that the vehicle I purchased came with . If they took over the business they should honor the the old contracts .

This was the 1st dealership, and I have been to many, - lbjjack1

This was the 1st dealership, and I have been to many, that I was in and out in less than 1 1/2 hrs. Unbelievable they had everything ready and was even able to test drive without asking. They are very nice and professional.

Very poor customer service. Left me on the lot for a long... - KBurks

Very poor customer service. Left me on the lot for a long time. Very poor knowledge of the auto, couldn't get a straight answer.

Very accommodating and helpful. - Kathy

Very accommodating and helpful. Friendly, professional. Ver well taken care of. Excellent in every aspect of customer service. Every visit is a delightful experience

Southwest Buick GMC of Lawton Oklahoma has shown that - Alyssa

Southwest Buick GMC of Lawton Oklahoma has shown that they are the epitome of a “slimy” dealership. This evening at 6:30pm, my fiancée and I decided to go view a vehicle that we had spent some time researching. We had a wonderful car salesman, Derek, who was very attentive. He allowed us to test drive, stated he would investigate any concerns we may have of the vehicle during the test drive, and we stated during the test drive that we would like to go back and discuss our options. During this time, another salesman called Derek and stated he had another couple interested in the vehicle. Derek stated he would have to wait and we would be back shortly. Once we were back, Southwest took our other vehicle to determine the trade-in value and we proceeded to discuss our options with Derek concerning finance. He was amazing. However; during this time of Southwest researching our options and looking at what best fit us, the other salesman told management that we were not committed and sold the vehicle to the other couple as we were signing our formal commitment. Management decided the couple that came AFTER us had more right to the vehicle. It came down to the fact that the other couple was given the paperwork faster while we discussed terms of our trade-in. Management came to us and stated that the General Manager decided that the other couple had right over us due to the fact that the other salesman had stated we were “not committed”. Our salesman, Derek, made a blatant stand that Southwest does not treat people as such and stood up to management. All of this being done in front of us. It was very uncomfortable for us to witness that it had to even be a discussion especially as management walked around rushing for the other couple to complete their paperwork. However; the dealership still decided they were unable to sale to us due to what the other salesman had said and the vehicle would have to go to the other couple. All of this being reiterated by our salesman because management did not speak to us until AFTER they sold to someone else. We were told this at 8:30pm. Two hours AFTER we started the process on this vehicle. But, we are “not committed”. This is terrible management. However; I would work with Derek again if he decides to change employment. I will be taking my business elsewhere and hope the best to anyone that ever tries to buy from there. If you go, make sure you get the salesman with no sense of morals if you truly want the vehicle.