1 Audi Dealer near 78257near 78257

I’ve had 3 appointments with this svs department in them - dlj.jrj.2018

I’ve had 3 appointments with this svs department in them they have 1. Lost my car in the parking garage. This took 45 minutes for them to find. 2. Rescheduled service appointment because apparently you need a 7 day notice for a loaner despite no evidence on the online scheduling tool. 3. Audi picked my car up to do an oil change 20,000 mile check and then called me to say at, 5 pm that they were unable in, 8 hours to complete the work that was scheduled 7 days before. That was the last phone call I received. 4 days later I went to pick my car up they did apologize. I wasn’t even offered a discount. This is hands down the worst service department I’ve ever been in.

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