I purchased a used 2018 Ford F-150 Lariat 4x4 with - Rm
I purchased a used 2018 Ford F-150 Lariat 4x4 with 149,800 miles from Monarch Ford about five months ago. While the sales process was smooth, I began experiencing transmission issues within the first week of ownership.
I reported the problem immediately, and although the service department acknowledged there was an issue, it was not handled with the urgency or accountability I expected. Communication was inconsistent, and the responsibility to resolve the problem felt pushed aside despite how soon it occurred after purchase.
Now, just five months later, my truck is in a transmission shop requiring a full rebuild costing around $6,000. This has been a very frustrating experience, and I believe greater accountability should be taken when serious issues arise so soon after a vehicle is sold.
Buyers should be cautious and thoroughly inspect vehicles before purchasing.
Read More