Find Existing Ford C-Max Hybrid Car Recalls

2018 Ford C-Max Hybrid Recall

Item Affected: POWER TRAIN
Date Announced: 06/10/2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Action Need To Fix It:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
FIND YOUR LOCAL Ford Service Center

2017 Ford C-Max Hybrid Recall

Item Affected: POWER TRAIN
Date Announced: 06/10/2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Action Need To Fix It:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
FIND YOUR LOCAL Ford Service Center

2016 Ford C-Max Hybrid Recall

Item Affected: STRUCTURE: BODY
Date Announced: 01/23/2017
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
FIND YOUR LOCAL Ford Service Center

2016 Ford C-Max Hybrid Recall

Item Affected: POWER TRAIN
Date Announced: 06/10/2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Action Need To Fix It:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
FIND YOUR LOCAL Ford Service Center

2015 Ford C-Max Hybrid Recall

Item Affected: ELECTRICAL SYSTEM: IGNITION
Date Announced: 07/07/2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Action Need To Fix It:
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
FIND YOUR LOCAL Ford Service Center

2015 Ford C-Max Hybrid Recall

Item Affected: LATCHES / LOCKS / LINKAGES
Date Announced: 09/06/2016
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
FIND YOUR LOCAL Ford Service Center

2015 Ford C-Max Hybrid Recall

Item Affected: EQUIPMENT
Date Announced: 09/10/2018
Description of Recall:
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall is expected to begin September 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
FIND YOUR LOCAL Ford Service Center

2015 Ford C-Max Hybrid Recall

Item Affected: LATCHES / LOCKS / LINKAGES
Date Announced: 06/08/2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
FIND YOUR LOCAL Ford Service Center

2015 Ford C-Max Hybrid Recall

Item Affected: POWER TRAIN
Date Announced: 06/10/2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Action Need To Fix It:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: SEATS: FRONT ASSEMBLY: RECLINER
Date Announced: 04/01/2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Action Need To Fix It:
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall is expected to begin around May 19, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: AIR BAGS
Date Announced: 05/07/2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Action Need To Fix It:
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: STEERING
Date Announced: 08/21/2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: AIR BAGS
Date Announced: 09/25/2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. Owners will be sent an interim notification in mid-November 2014. A second notification will be sent when the remedy parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: LATCHES / LOCKS / LINKAGES
Date Announced: 09/06/2016
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: EQUIPMENT
Date Announced: 09/10/2018
Description of Recall:
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall is expected to begin September 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: LATCHES / LOCKS / LINKAGES
Date Announced: 06/08/2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
FIND YOUR LOCAL Ford Service Center

2014 Ford C-Max Hybrid Recall

Item Affected: POWER TRAIN
Date Announced: 06/10/2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Action Need To Fix It:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: LATCHES / LOCKS / LINKAGES
Date Announced: 03/07/2013
Description of Recall:
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: STRUCTURE
Date Announced: 07/10/2013
Description of Recall:
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
Action Need To Fix It:
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: ELECTRICAL SYSTEM , EQUIPMENT
Date Announced: 10/17/2013
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Action Need To Fix It:
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall is expected to begin at the end of October 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: SEATS: FRONT ASSEMBLY: RECLINER
Date Announced: 04/01/2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Action Need To Fix It:
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall is expected to begin around May 19, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: AIR BAGS
Date Announced: 05/07/2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Action Need To Fix It:
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: AIR BAGS
Date Announced: 09/25/2014
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. Owners will be sent an interim notification in mid-November 2014. A second notification will be sent when the remedy parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: ELECTRICAL SYSTEM
Date Announced: 12/01/2015
Description of Recall:
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Action Need To Fix It:
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: EQUIPMENT
Date Announced: 09/10/2018
Description of Recall:
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Action Need To Fix It:
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall is expected to begin September 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: LATCHES / LOCKS / LINKAGES
Date Announced: 06/08/2020
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Action Need To Fix It:
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
FIND YOUR LOCAL Ford Service Center

2013 Ford C-Max Hybrid Recall

Item Affected: POWER TRAIN
Date Announced: 06/10/2022
Description of Recall:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Action Need To Fix It:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters are expected to be mailed June 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
FIND YOUR LOCAL Ford Service Center

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