ALBERTO STAGG | Page 6

My personal feeling is that when I entered the dealership sales personnel were less excited to see probable buyers there. According to the sales representative most of their cars are sold thousands above M sales personnel were less excited to see probable buyers there. According to the sales representative most of their cars are sold thousands above MSRP I will most likely buy something else More

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We had a difficult time finding a Kia Sorento in Orange County, so my husband found Kia of Carson and they had a good inventory of Sorentos, so we made an appointment with Will. Will was pleasant, but had County, so my husband found Kia of Carson and they had a good inventory of Sorentos, so we made an appointment with Will. Will was pleasant, but had Alberto “Al” Stagg take over. Alberto showed us the Sorento Hybrids and let us take one on a test drive. We loved it and returned to the dealership to make the purchase. Al facilitated the purchase, did the sales paperwork, and negotiated the trade-in of our Honda Pilot to a price that we could live with. We are very happy with the deal and love the car. Al was professional, yet warm and friendly to us. He answered every question we had, and got us in and out of the dealership in 2.5 hours. That is remarkable! He also helped me download a couple of apps…one for managing the vehicle and one for LoJack. He showed me how to operate the car and many of the most common “bells & whistles.” Also, Elena in the finance office was a “wizard” of efficient paperwork. She was incredibly quick, yet thorough. We felt very confident in her abilities to get all the i’s dotted & t’s crossed. We visited 3 other dealerships and they had very low inventory and no Sorento Hybrids that we could actually drive. If you visit Kia of Carson, you won’t go wrong if you ask for Al! More

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Easy transaction and amazing customer service! Very happy with the service from the test drive all the way through financing! Very happy with the service from the test drive all the way through financing! More

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Alberto was great to deal with. Friendly, helpful, great communication. His assistance and that of the dealership made the purchase of our Sportage made the process very easy and st Friendly, helpful, great communication. His assistance and that of the dealership made the purchase of our Sportage made the process very easy and straightforward. More

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Had a good experience buying 2 cars at this location. All questions answered. Would recommend. All questions answered. Would recommend. More

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The customer service was great and the car buying experience was very easy. Love my new car. experience was very easy. Love my new car. More

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Appreciate the time and patience. Had a good experience with everyone. Definitely would recommend to others! Had a good experience with everyone. Definitely would recommend to others! More

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Alberto helped me picked out the best suv for my family and answered all questions I had. Great customer service! and answered all questions I had. Great customer service! More

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Awesome first car purchase experience! 10/10 RECOMMEND! Alberto is the one to go with! 10/10 RECOMMEND! Alberto is the one to go with! More

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Alberto was amazing in helping me buy my first car! Very patient and knowledgeable. Would recommend to ask for Alberto Stagg! Very patient and knowledgeable. Would recommend to ask for Alberto Stagg! More

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